Associate Partner Success Small Business

About the Role: Figure is a leader in the real‑estate secured small business (SMB) finance space by enabling business owners to acquire secured funding in the fastest and most cost‑efficient manner: tapping their home equity with a Figure HELOC. We are searching for a partner success associate to activate key Independent Sales Organization (ISO) and financing broker relationships. You will be responsible for ensuring SMB leads seamlessly flow through Figure’s funnel. On a day‑to‑day basis, this means ensuring ISO/broker partners are able to easily submit financing opportunities to Figure and that small business owners are provided a best‑in‑class borrower experience. This is a revenue‑generating, originations‑focused role – and ideal candidates will have a strong background in partner relationship management, sales, and customer service. Responsibilities Master Figure’s products and our value propositions to SMB partners Build strong relationships with key partners while serving as primary day‑to‑day point of contact Manage the application pipeline throughout the day – identifying the highest‑potential leads, coordinating with partners, and funding deals Address daily inquiries, via email and phone, from ISO/broker/lender partners Educate partners on Figure’s partner technology stack and digital borrower application process Provide high‑value program and product feedback across the Figure organization to consistently improve our SMB go‑to‑market Ensure compliance with regulatory requirements and company policies across all ISO/funder activities Program Development Support the pipeline development and partner onboarding processes Establish and track key internal and external performance indicators (e.g., conversion/approval rates, best practices, etc.) Optimize partner performance – including creative testing, payout optimization, and performance analysis Contribute to partnership strategy development and market expansion initiatives Qualifications 2‑4 years of experience owning a revenue target in client‑ and/or partner‑facing roles within the financial services space Understanding of small business finance and broker/ISO dynamics Excellent relationship management and communication skills Experience with CRM & analytics platforms (e.g., Salesforce, Tableau) Experience with lender/funder platforms and processes (e.g., lead submission tools) Exposure to the mortgage or secured lending space is a plus Startup or scale‑up experience with comfort in fast‑paced, ambiguous environments is a plus Compensation Compensation Range: $65,000 - $88,000/yr. Variable: $35,000 - $45,000. OTE: $100,000 - $133,000/yr. Company equity in the form of RSUs. This is the compensation range for the United States; actual compensation may vary based on individual candidate experience, location, or evolving business needs. Benefits Comprehensive health, vision, and dental insurance with 100% employer‑paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401(k), and commuter benefits Employer‑funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #J-18808-Ljbffr Framework Ventures