Coordinator, Government Programs

Government Programs Coordinator

HealthPartners is hiring a Government Programs Coordinator. The Government Programs Coordinator provides day-to-day coordination and implementation of key activities to support HealthPartners Government Programs products. The Coordinator will directly support one or more of the four Government Programs teams: Medicare Programs, GP Operations, State Public Programs, and Monitoring and Compliance. The Coordinator works with operational business areas, external partners and regulators to ensure efficient program operation and compliance with program policy and standards to support product positioning and growth. The Coordinator maintains and executes internal processes, coordinates data, and builds and maintains partnerships.

Accountabilities:

• Responsible for the day-to-day coordination of key activities and ensuring the programs operate effectively and efficiently. Identify and resolve operational issues pertaining to the programs and projects.
• Serve as the subject matter expert on state and/or federal requirements and is accountable for ensuring compliance with program policy and standards.
• Evaluate and interpret new and existing state and/or federal regulations and sub-regulatory requirements. Work collaboratively with business areas on implementation of new requirements.
• Act as a consultant to internal departments to provide subject matter expertise on product and regulatory questions.
• Execute and maintain internal processes used for coordinating, tracking and documenting regulatory and product information. Develop and revise policies and procedures and work instructions to support processes.
• Coordinate information and data needed to manage programs. Includes managing, tracking and storing information and communications received from or sent to internal areas and regulatory agencies.
• Lead or participate in cross-functional meetings, work groups and committees with internal operational business areas.
• Provide consistent and timely updates to leadership on assigned projects including identified barriers, issues and concerns.
• Provide education to internal business areas on Government Programs and products as needed.
• Represent HealthPartners at appropriate external meetings with state and/or federal regulators, trade associations, advocacy groups, and others as needed.
• Manage multiple projects at any given time and identify potential competing priorities.
• Maintain knowledge of regulations impacting Government Programs.
• Provide feedback on proposed federal and state statutes, regulations and agency guidance in partnership with Government Programs leadership and Government Relations.
• Serve as a primary point of contact for assigned business areas.
• Perform other duties and responsibilities as assigned.

Required Qualifications:

• Bachelor's Degree in a related field or equivalent experience.
• Two years experience working in healthcare or highly regulated business environment.
• Ability to prioritize and manage multiple projects simultaneously to meet established deadlines.
• Ability to work independently within a team environment.
• Proficient in Microsoft Office products (Word, Excel, PowerPoint, and Outlook).
• Strong written and oral communication skills with ability to present and explain complex information clearly.
• Effective project management experience.
• Ability to establish and maintain strong collaborative working relationships with peers and management at all levels of the organization.
• Ability to self-motivate, take initiative, and engage in critical thinking.
• Strong organizational skills.
• Good follow through, attention to detail and problem-solving skills.

Preferred Qualifications:

• Knowledge of HealthPartners.
• Medicare and/or Medicaid managed care experience.