Flights Coordinator (Remote)

Flight Booking Coordinator

About Luminary Travel

We are a fast growing ultra-luxury travel planning company that caters to discerning travelers worldwide. We produce only bespoke experiences -- imagine travel haute couture. Whether it's arranging a Villa in Courchevel, a sun-soaked week on the Amalfi Coast, or an African Safari, we work tirelessly to ensure that our clients do not feel bound by the typical constraints of travel.

Our team is dynamic, small, and excited about travel. Our focus is always on the details and we have meticulous organizational skills and precise research acumen. We work together with our clients to help deliver highly customized and curated itineraries so our clients always have a unique and once in a lifetime experience. Our company culture centers around our own deep passion for travel and exploring the world. This mutual love for travel helps us ensure that our clients have the best possible experience at every step of the journey!

Role: Flight Booking Coordinator

Requested Schedule: Preference for non-standard working hours

Qualifications:

Advance knowledge of the Travel Industry and flight booking processes

Highly proficient in Sabre and capable of working quickly within the program

Ability to do exchanges and refunds in Sabre

Minimum of 5 years experience working in Sabre

Initial Responsibilities:

Make flight bookings in Sabre for the Luminary team

Edit + Cancel/Void Flight bookings within Sabre

Manage and coordinate on Debit memos and other issues on flight bookings with airline vendors via our host agency partner with Sabre

Work to upload and maintain the accuracy of invoice data as related to the accounting systems

Liaise with partners and travel vendors such as hotels, airlines and tour operators on behalf of both clients and the company, working to ensure outstanding invoices are paid

Make bookings on behalf of clients as part of the general travel planning process

Assist with the planning and completing of travel itineraries

Research hotel rates and options as part of the itinerary building process

Cross check/reconfirm client itineraries with vendors and partners to ensure they are accurate

Enter information into (and ensure the accuracy of) the travel itineraries of our clients in the Axus itinerary building system

Enter information into (and ensure the accuracy of) the sales/travel data in the Salesforce CRM