Director of Operations

About AppJaxx
AppJaxx is a rapidly growing marketing agency that helps marketing agencies, franchisors, business brokers, and B2B service providers scale through LinkedIn lead generation, appointment-setting systems, and automated CRM processes. Our focus is on combining data, technology, and strategy to create predictable growth for our clients.

As we continue to expand, we’re looking for a Vice President of Operations to lead our operational strategy, strengthen internal systems, and drive company-wide efficiency and performance.

Position Overview
The Vice President of Operations will oversee daily operations, optimize processes, and ensure seamless collaboration across departments. This person will play a key role in scaling our infrastructure, managing resources effectively, and maintaining operational excellence as we grow.

The ideal candidate is a strategic thinker with a builder’s mindset—someone who can translate big-picture goals into streamlined systems and measurable results.

Key Responsibilities

• Oversee and continuously improve operational processes to ensure smooth execution across all departments.
• Build and implement scalable systems and workflows that support growth and maintain high service standards.
• Collaborate closely with Sales, Marketing, and Client Delivery teams to align goals and optimize performance.
• Develop and monitor key metrics around productivity, client satisfaction, and delivery timelines.
• Establish and maintain clear SOPs to ensure consistency and accountability throughout the organization.
• Manage resource allocation, hiring, and training to support operational growth and efficiency.
• Partner with leadership to set strategic priorities, streamline operations, and support revenue goals.
• Foster a culture of communication, ownership, and continuous improvement across the company.