Deputy Assistant Chief Human Resources Officer for Benefits & Onboarding

Deputy Assistant Chief Human Resources Officer for Benefits & Onboarding (260003W6) Official Title: Deputy ACHRO for Benefits & Onboarding Pay Grade: Senior Management 1 Salary Range: SM1 Entry Level Pay $111,214.74 to Pay Range Maximum $164,015.80 Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, facilitating the fair merit‑based selection for appointment of the most qualified candidates, developing appropriate workforce training (in consultation with the Trial Court’s Judicial Institute), fostering positive management‑employee relations, promptly addressing workplace issues, and developing performance‑based measures to ensure continued excellence of the workforce. The HR Department also provides information and assistance to all Trial Court employees on a variety of workplace issues. The Deputy ACHRO for Benefits & Onboarding oversees critical functions related to leave of absence management, benefits administration, and onboarding/offboarding processes. The role co‑leads program oversight, collaborates across stakeholders to ensure consistent employee experience and compliance, drives continuous improvement, and supports a positive, equitable, and productive workplace from entry to exit. Essential Functions and Responsibilities Benefits Administration Delivers clear, accessible communication about benefit programs to employees and managers and ensures that benefit changes are communicated in a timely and appropriate manner; Performs as project manager for major benefit program initiatives; Analyzes quantitative and qualitative data to identify trends, patterns, and actionable insights; Maintains, updates, and enhances HR resource materials, including handbooks, policies, procedures, FAQs, and online content; May serve on union‑negotiated dental trust; Creates and manages training programs on benefits in collaboration with the Court ED Department and establishes and maintains effective relationships with benefit providers; Develops Requests for Proposals (RFPs) as necessary and establishes criteria and evaluations for selecting benefits vendors; Supervises or conducts inquiries involving individual or group complex benefits issues or concerns; Leave Administration, Accommodations, and Workers’ Compensation Assists in managing and ensuring compliance with Family Medical Leave Act (FMLA), Paid Family & Medical Leave (PFML), and Workers’ Compensation (WC) claims; Provides support in managing the workforce reasonable accommodation request model to ensure a consistent and compliant process; Works with the ACHRO for Benefits & Onboarding and the Workers’ Compensation unit to manage workers’ compensation claims, investigate workplace hazards, and coordinate response actions; Collaborates on handling escalated issues related to Paid Leave Administration Programs for court employees and the Judicial Paid Leave Bank; Assists in leading HR’s compliance efforts with leave laws and distributing required notices, physician certifications, and fitness‑for‑duty forms; Maintains accurate leave records and addresses employee and manager inquiries regarding leave usage and compliance; Onboarding & Offboarding Services Provides strategic direction on onboarding/offboarding initiatives and consults with key business stakeholders to ensure enterprise‑wide and seamless strategy; Partners with senior HR managers to understand work stream impacts and ensure clear communication of program purpose, objectives, and achievements; Co‑manages the Trial Court’s role in educating employees on retirement and voluntary separation steps; Promotes the strategic value of streamlined onboarding and offboarding processes for consistent and positive employee transitions; Defines metrics to measure and monitor program effectiveness; Co‑manages customer (manager/new employee) care as a proactive point of contact; Coordinates processes with other HR Managers to ensure compliance with onboarding, lifecycle, and offboarding standards; Co‑manages scope and mitigates risks for onboarding/offboarding deliverables and other HR program initiatives; Employee Wellness Co‑leads the Trial Court’s ongoing efforts to expand and administer comprehensive wellness supports, partnering with Optum, Employee Assistance Program, and Mass4YOU for critical incidence response and other supports; Qualifications A Bachelor’s degree from an accredited educational institution and at least six (6) years of work experience across multiple facets of Human Resources—such as leave administration, benefit administration, new hire onboarding, employee offboarding, policy administration, payroll, reasonable accommodation, employee relations, or equivalent combinations—are required. Significant experience with leave administration, accommodation processes, supervising staff, applying policies, project management, and innovative approaches to HR management is expected. A graduate degree and/or certification such as SHRM, SPHR, or Lean/Six Sigma is desirable. Knowledge, Skills and Abilities Strong interpersonal communication skills, including writing ability at a senior manager level, and ability to work professionally with persons at all levels; Ability to perform complex and non‑routine HR activities and provide innovative solutions; Ability to develop and present at training seminars and public speaking engagements; Ability to adapt quickly to changing circumstances and develop workarounds for timely issues; Proficiency in personal computers, HR technology platforms, and business software; Knowledge of current HR trends and developments; Knowledge of Federal and State labor and employment laws and regulations; Ability to supervise and evaluate a diverse professional staff; Ability to multi‑task and manage multiple assignments concurrently; Willingness to travel within the Commonwealth as needed for training, conferences, and project management; Basic Information Primary Location: United States – Massachusetts – Office of Court Management Number of Openings: 1 Schedule: Full‑time Shift: Day Salary: 111,214.74 – 164,015.80 Yearly Potentially Eligible for a Hybrid Work Schedule: Yes Job Posting Date: May 21, 2026 #J-18808-Ljbffr