Principal Solutions Architect

Principal Solutions Architect

At Community Coffee, every cup tells a story. As America's #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that's as energizing as our coffee. Here, you'll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career, where every day is an opportunity to craft exceptional experiences and build lasting connections.

The Principal Solutions Architect is responsible for designing, integrating, implementing, and continuously improving enterprise applications supporting manufacturing, warehousing, procurement, quality, transportation, logistics, distribution, and customer fulfillment.

This position serves as a senior technical authority for SAP S/4HANA architecture, systems integration, application development, master data governance, and cross-platform solution design. The role combines strategic architecture with hands-on technical expertise and partners with business leaders, vendors, implementation partners, and project teams to deliver scalable, reliable, and supportable technology solutions.

Key Responsibilities

• Design scalable technology solutions supporting end-to-end supply chain and operational processes.
• Translate business requirements into functional and technical architecture addressing process, application, data, integration, security, reporting, and support needs.
• Partner with operational and functional leaders to identify process and technology gaps, evaluate solution options, and recommend appropriate technical approaches.
• Develop solution roadmaps aligned with business priorities, operational requirements, and enterprise technology strategy.
• Lead requirements gathering, process analysis, solution-design workshops, technical assessments, and architecture reviews.
• Communicate technical options, risks, dependencies, costs, and operational trade-offs to technical and non-technical stakeholders.

SAP and Systems Integration

• Serve as a senior technical authority for SAP S/4HANA architecture, configuration, integration, and optimization.
• Provide hands-on configuration, analysis, and troubleshooting across SAP modules, including MM, PP, QM, and related supply chain applications.
• Design and maintain integrations between SAP and warehouse management, transportation, planning, manufacturing, quality, procurement, customer, supplier, carrier, third-party logistics, and reporting systems.
• Develop integrations using APIs, OData, SOAP services, IDocs, RFCs, event-driven architecture, middleware platforms, electronic data interchange, and cloud integration technologies.
• Establish SAP configuration standards, integration patterns, data standards, monitoring practices, and technical controls.
• Ensure data integrity, traceability, security, availability, and reliability across integrated applications and platforms.

Transportation and Logistics Technology Enablement

• Partner with Logistics and Supply Chain leaders to translate transportation, freight, carrier, third-party logistics, capacity, service, and inventory requirements into technology solutions.
• Design solution architecture supporting transportation management, shipment planning, carrier connectivity, freight visibility, shipment tracking, reporting, and related logistics capabilities.
• Enable reliable data exchange among SAP, transportation and warehouse systems, carriers, third-party logistics providers, freight partners, and reporting platforms.
• Develop system, data, reporting, and analytical capabilities that support leadership evaluation of transportation cost, capacity, service, provider performance, freight and inventory trade-offs, and network risks.
• Translate future-state transportation and logistics requirements into system architecture, data models, integrations, workflows, controls, and technical operating requirements.

Technical Delivery and Vendor Partnership

• Guide the design and development of custom applications, integrations, reports, interfaces, workflows, analytics, and automation solutions.
• Develop technical specifications and establish development, testing, documentation, release, and support standards.
• Provide technical oversight throughout solution design, development, testing, implementation, stabilization, and post-implementation support.
• Review vendor and implementation-partner designs, validate proposed solutions, challenge assumptions, and identify technical gaps or risks.
• Coordinate technical activities across multiple initiatives while managing dependencies, design decisions, integration impacts, and technical risks.
• Provide technical input into vendor evaluations, scopes of work, implementation plans, service requirements, and technology-related contract provisions.

Governance and Continuous Improvement

• Serve as an escalation point for complex system, application, data, and integration issues affecting business operations.
• Establish and maintain architecture, master data, development, security, and integration governance standards.
• Monitor system reliability, integration performance, data quality, incident trends, and solution effectiveness.
• Analyze technical and operational performance trends and recommend improvements addressing risks, inefficiencies, system limitations, and business needs.
• Maintain technical documentation, architecture diagrams, support procedures, training materials, and knowledge resources.
• Identify opportunities for automation, system optimization, process improvement, and improved decision support.

May be asked to perform additional duties as necessary

Position Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Supply Chain, or a related field.
• 7 years of progressive experience in enterprise application architecture, SAP systems, systems integration, application development, or software solution design.
• Hands-on SAP S/4HANA experience supporting supply chain, manufacturing, procurement, warehousing, transportation, logistics, or quality processes.
• Experience designing and implementing complex integrations using APIs, IDocs, RFCs, SOAP services, OData, middleware platforms, electronic data interchange, and cloud integration technologies.
• Experience integrating SAP with warehouse management, transportation management, planning, manufacturing, quality, procurement, customer, supplier, carrier, or third-party logistics systems.
• Strong knowledge of enterprise architecture principles, integration patterns, master data governance, data management, and technical solution design.
• Experience providing technical leadership on complex projects and influencing business, technical, and vendor stakeholders.
• Strong analytical, troubleshooting, process-analysis, communication, and problem-solving skills.
• Experience working in Agile development environments and cross-functional project teams.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Preferred Qualifications

• SAP certification in one or more functional or technical disciplines.
• Experience with SAP Integration Suite, PI/PO, API Management, Event Mesh, or similar integration platforms.
• Experience with transportation management systems, freight visibility platforms, carrier integrations, shipment tracking, freight analytics, or third-party logistics technology.
• Experience supporting supply chain transformation, network optimization, logistics reporting, transportation cost analysis, or capacity-planning initiatives from a systems or technology perspective.
• Food, beverage, consumer packaged goods, manufacturing, or distribution industry experience.
• Full-cycle SAP implementation, migration, or S/4HANA transformation experience.
• Experience with Microsoft Azure, Amazon Web Services, Google Cloud, or similar cloud platforms.
• Knowledge of electronic data interchange, retail compliance systems, vendor and carrier integration requirements, and product traceability processes.
• Prior consulting or enterprise architecture experience.

Foundational Competencies

• Builds Trust
• Continuous Learner
• Customer Centric
• Effective Communication
• Integrity
• Results Oriented

Additional Competencies

• Resourcefulness
• Accountability
• Collaborates
• Adaptability
• Courage

Physical Demands/Work Environment

• Frequently required to sit
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Regularly required to lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Our Values

Champion People