Support Engineer - 24/7 Customer Tech Troubleshooter
Everestek Technosoft Solutions
Everestek Technosoft Solutions is seeking a Support Engineer L0 to ensure customers experience minimal disruption and rapid resolution with strong root-cause analysis. The role collaborates with support, operations, deployment engineers, and other internal teams to provide 24x7 support. Responsibilities include reporting, problem management, and proactive engagement to manage customer expectations. Occasional weekend/out-of-hours work may be required as part of a standard business week. #J-18808-Ljbffr Everestek Technosoft Solutions
$130k - $160k
Optiver’s Enterprise Technology Support Engineers focus on IT systems and... .../meeting-room setups, and troubleshooting across desktops, laptops, mobile... ...for IT support and customer service; proactive, detail-... ...roleWho we areOptiver is a tech-driven trading firm and leading...CustomerWork at officeRemote work- ...Technical Support Engineer Join the Options Technical Support Team... ...the hottest trends in global tech, including high-performance... ...site technical support and troubleshooting. •Bachelor's degree in computer... ...providing exceptional customer service. Proactive in anticipating...Customer
- A leading tech firm in New York City is looking for a Technical Support Engineer to join their team. In this role, you'll provide essential technical assistance to customers, troubleshoot API integrations, and work closely with engineering teams. Ideal candidates possess...Customer
- United States Digital Space LLC is hiring a Customer Support Engineer to troubleshoot, diagnose, and repair complex capital equipment at customer sites. The role requires coordinating with installation teams and maintaining equipment performance to minimize downtime. The...CustomerRemote job
- ...and much more. Roboflow is supported by great customers and investors, having... ...curious, hands-on with new tech, and prefer showing our work... ...how the experience of one engineer contributes to the whole.... ...Bash and Python Cross-Stack Troubleshooting: Ability to rapidly...CustomerRemote workWork from homeRelocation packageShift work
$120k - $190k
...infrastructure to govern, scale, and customize AI across their entire... ...AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean... ...Designated Technical Support Engineer to join our rapidly expanding... ...first response, technical troubleshooting, resolution, and follow‑through...CustomerWork experience placementWork at officeHome officeFlexible hoursShift work- ...currently seeking a full time Tier II Support Engineer with a minimum of 5 years of... ...hands on experience with IT support and troubleshooting. Responsibilities Provide phone... ...issues Troubleshooting and resolving customer system problems across a broad range of...CustomerFull timeRemote work
- ...global industry leaders to its customer base. ScaleOps automatically... ...The Role As a Technical Support Engineer at ScaleOps, you will be the... ...customer issue alerts 24/7 and respond promptly. Manage... ...updates and resolutions. Troubleshoot Kubernetes-related issues such...Customer
- ...Job Description Job Description Technical Support Engineer – Level 2 Pro4ia is a global technology services company,... ...The Technical Support Engineer demonstrates strong customer service and troubleshooting skills to resolve all technical issues for our clients...CustomerShift work
- ...are looking for a Technical Product Support Representative to help customers get the most out of their platform... ...You don’t need to be a software engineer, but you should be technically curious... ...right solution. If you like troubleshooting, learning new technologies, and...CustomerFull timeImmediate startRemote work
- ...Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This... ...hands-on technical support to customers using the HiddenLayer AISec Platform... ...role is responsible for deep technical troubleshooting, investigation, and resolution across...CustomerRemote workHome officeFlexible hours
$125k - $145k
...experienced and passionate Senior IT Support Engineer to join our rapidly growing IT department... ...updates, and retirement. Monitor and troubleshoot network connectivity across our... ...people, and a commitment to white‑glove customer service. A high sense of ownership: you...CustomerPermanent employmentFull timeTemporary workWork experience placementWork at officeFlexible hours- Emory University seeks a Network Analyst/Tech to support configuration, installation, maintenance, and troubleshooting of network services and devices. This role operates in Emory's Network Operations Center, ensuring enterprise-wide systems run smoothly and efficiently...Remote work
$270k - $410k
...Since launching our ad-supported tier in 2022, the... ...Integration Support Engineering team is committed to... ...as the voice of the customer and primary technical... ...teams.QualificationsAd Tech & Tech ProficiencyDeep... ...experience implementing, troubleshooting, and debugging REST...CustomerHourly payFull timeImmediate startFlexible hours- ...full-time, 100% remote role. You will provide technical support to end users, troubleshoot software, hardware, and network issues, and help maintain... ...communication skills, hands-on troubleshooting ability, and a customer-service mindset. #J-18808-Ljbffr Pacemate-1CustomerRemote jobFull timeWork from homeHome office
- Nooks is seeking a Technical Support Engineer in the United States to help customers maximize value from our AI-driven sales platform. You will diagnose issues, guide users to solutions, and collaborate with product and engineering to prevent roadblocks. The role emphasizes...Customer
- ...based due to the hands‑on hardware support required, with up to 25% travel to customer sites across the U.S. The... ...development team, and assist with troubleshooting and testing solutions. What We... ..., and collaborate with engineering teams to drive issue resolution...CustomerWork at office
- Datadog in-house Premier Solutions team seeks a Premier Support Engineer to assist prospects and customers with Datadog's platform. You’ll engage across phone, chat, and tickets, develop relationships with premier customers, and help them succeed. You will reproduce issues...CustomerWork at officeWeekend work
- ...woven into the hottest trends in global tech, including high-performance Networking,... ...disciplines including those with technical and engineering backgrounds, as well as science,... ...paced and changeable working environment. Customer service experience (comfortable working...CustomerFull time
- ...Delivery department is hiring a Technical Support Engineer to execute on delivering excellent... ...technical issues. Perform exceptional customer service relating to infrastructure... ...information security principles. Excellent troubleshooting skills. Strong communication (written...CustomerFlexible hours
- ...TransPerfect Legal Solutions Director, Customer Support Business Unit Digital Reef Supervising... ...for a passionate Customer Support Engineer to provide Saturday and Sunday (10am-7... ...telephone, WebEx, IP and/or VPN access. Troubleshoot remote customer systems to quickly resolve...CustomerFull timeRemote workWeekend work3 days per week
$90k - $120k
...focused on results for our customers and our business.... ...them. Own Tier 2 support end-to-end: triage, investigate... ...or by pulling in Engineering and Product at the... ...or around healthcare tech: EHRs, clinical... ...professional who excels at troubleshooting complex SaaS...CustomerWork at office$130k
...for a mid-level “Front Office Support” representative to provide... ...service to our business and customer base. The role requires an organized... ...contact for urgent queries, troubleshoot system and process issues,... ...with Site Reliability Engineering (SRE) practices, including monitoring...CustomerFlexible hoursWeekend work$79.47k - $105.96k
...seeking out diverse perspectives from our customers, communities and each other. Life at... ...Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal... ...strict SLAs. In this role, you will troubleshoot and resolve technical issues, diagnose...CustomerWork at office$86.5k - $119k
...leader in materials engineering solutions used to produce... ...that helps our customers manufacture display and... ...NYYou’ll benefit from a supportive work culture that... ...Additionally, you will troubleshoot complex problems, perform... ...or similar high-tech industryPreferred experience...CustomerFull time$125k - $208.4k
...accelerate drug development and support the entire treatment journey... ...world-class, “white-glove”, customer support experiences,... ...management, compliance, security, engineering and others as neededTake... ...interface messaging formats to troubleshoot and resolve interface...CustomerFull timeWork at officeRemote workWork from homeWeekend work- Skip Hop Inc is looking for an IT Support Analyst to assist their team in resolving IT application issues. The ideal candidate must quickly... ...environment. The role requires excellent communication and customer service skills, ensuring timely problem resolution....CustomerRemote job
- ...grow, and are looking for a TAC Systems Support Engineer to join our team. TAC SSE is an... ...support operations for Clever Device’s customers on complex issues that require... ...primary function of the TAC SSE is to troubleshoot and identify technical issues with Clever...CustomerRemote workWorldwideShift workNight shiftAfternoon shift
- ...Systems Support Engineer As the leader in transit technology, Clever Devices, (Hitachi... ...LI HQ and will also need to travel to customers in the NYC area. The System Support... ...issues, providing customer service, troubleshooting, and problem solving. The SSE needs to...CustomerWork at officeWorldwide
$120k - $130k
...York, NY Hybrid Direct Hire Tech & Engineering $120,000 - $130,000 5+... ...seeking a highly skilled and customer-focused IT Technician to join... ...providing exceptional technical support and solutions to VIP... ...person visits. Manage and troubleshoot macOS workstations and iOS...CustomerFull timeContract workWork at officeRemote workVisa sponsorshipFlexible hoursAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Engineer - 24/7 Customer Tech Troubleshooter. Be the first to apply!
- IT network engineer New York, NY
- line support engineer New York, NY
- senior support engineer New York, NY
- operations support system engineer New York, NY
- IT software engineer New York, NY
- support engineering manager New York, NY
- IT engineer New York, NY
- l1 technical support engineer New York, NY
- IT developer New York, NY
- production support engineer New York, NY


