Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Support Engineer - 24/7 Customer Tech Troubleshooter

Everestek Technosoft Solutions

Everestek Technosoft Solutions is seeking a Support Engineer L0 to ensure customers experience minimal disruption and rapid resolution with strong root-cause analysis. The role collaborates with support, operations, deployment engineers, and other internal teams to provide 24x7 support. Responsibilities include reporting, problem management, and proactive engagement to manage customer expectations. Occasional weekend/out-of-hours work may be required as part of a standard business week. #J-18808-Ljbffr Everestek Technosoft Solutions

Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Support Engineer - 24/7 Customer Tech Troubleshooter in New York, NY vacancy
  • $130k - $160k

    Optiver’s Enterprise Technology Support Engineers focus on IT systems and...  .../meeting-room setups, and troubleshooting across desktops, laptops, mobile...  ...for IT support and customer service; proactive, detail-...  ...roleWho we areOptiver is a tech-driven trading firm and leading... 
    Customer
    Work at office
    Remote work

    Optiver

    New York, NY
    21 hours ago
  •  ...Technical Support Engineer Join the Options Technical Support Team...  ...the hottest trends in global tech, including high-performance...  ...site technical support and troubleshooting. •Bachelor's degree in computer...  ...providing exceptional customer service. Proactive in anticipating... 
    Customer

    Options Technology Inc

    New York, NY
    3 days ago
  • A leading tech firm in New York City is looking for a Technical Support Engineer to join their team. In this role, you'll provide essential technical assistance to customers, troubleshoot API integrations, and work closely with engineering teams. Ideal candidates possess... 
    Customer

    Kombo.com

    New York, NY
    21 hours ago
  • United States Digital Space LLC is hiring a Customer Support Engineer to troubleshoot, diagnose, and repair complex capital equipment at customer sites. The role requires coordinating with installation teams and maintaining equipment performance to minimize downtime. The... 
    Customer
    Remote job

    United States Digital Space LLC

    New York, NY
    4 days ago
  •  ...and much more. Roboflow is supported by great customers and investors, having...  ...curious, hands-on with new tech, and prefer showing our work...  ...how the experience of one engineer contributes to the whole....  ...Bash and Python Cross-Stack Troubleshooting: Ability to rapidly... 
    Customer
    Remote work
    Work from home
    Relocation package
    Shift work

    Roboflow, Inc.

    New York, NY
    1 day ago
  • $120k - $190k

     ...infrastructure to govern, scale, and customize AI across their entire...  ...AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean...  ...Designated Technical Support Engineer to join our rapidly expanding...  ...first response, technical troubleshooting, resolution, and follow‑through... 
    Customer
    Work experience placement
    Work at office
    Home office
    Flexible hours
    Shift work

    Gleanwork

    New York, NY
    4 days ago
  •  ...currently seeking a full time Tier II Support Engineer with a minimum of 5 years of...  ...hands on experience with IT support and troubleshooting. Responsibilities Provide phone...  ...issues Troubleshooting and resolving customer system problems across a broad range of... 
    Customer
    Full time
    Remote work

    Lincoln IT

    New York, NY
    a month ago
  •  ...global industry leaders to its customer base. ScaleOps automatically...  ...The Role As a Technical Support Engineer at ScaleOps, you will be the...  ...customer issue alerts 24/7 and respond promptly. Manage...  ...updates and resolutions. Troubleshoot Kubernetes-related issues such... 
    Customer

    ScaleOps

    New York, NY
    more than 2 months ago
  •  ...Job Description Job Description Technical Support Engineer – Level 2 Pro4ia is a global technology services company,...  ...The Technical Support Engineer demonstrates strong customer service and troubleshooting skills to resolve all technical issues for our clients... 
    Customer
    Shift work

    Onit, Inc

    New York, NY
    11 days ago
  •  ...are looking for a Technical Product Support Representative to help customers get the most out of their platform...  ...You don’t need to be a software engineer, but you should be technically curious...  ...right solution. If you like troubleshooting, learning new technologies, and... 
    Customer
    Full time
    Immediate start
    Remote work

    Olive Systems Group Inc

    New York, NY
    a month ago
  •  ...Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This...  ...hands-on technical support to customers using the HiddenLayer AISec Platform...  ...role is responsible for deep technical troubleshooting, investigation, and resolution across... 
    Customer
    Remote work
    Home office
    Flexible hours

    HiddenLayer

    New York, NY
    more than 2 months ago
  • $125k - $145k

     ...experienced and passionate Senior IT Support Engineer to join our rapidly growing IT department...  ...updates, and retirement. Monitor and troubleshoot network connectivity across our...  ...people, and a commitment to white‑glove customer service. A high sense of ownership: you... 
    Customer
    Permanent employment
    Full time
    Temporary work
    Work experience placement
    Work at office
    Flexible hours

    ALTANA

    New York, NY
    1 day ago
  • Emory University seeks a Network Analyst/Tech to support configuration, installation, maintenance, and troubleshooting of network services and devices. This role operates in Emory's Network Operations Center, ensuring enterprise-wide systems run smoothly and efficiently... 
    Remote work

    Emory University

    New York, NY
    3 days ago
  • $270k - $410k

     ...Since launching our ad-supported tier in 2022, the...  ...Integration Support Engineering team is committed to...  ...as the voice of the customer and primary technical...  ...teams.QualificationsAd Tech & Tech ProficiencyDeep...  ...experience implementing, troubleshooting, and debugging REST... 
    Customer
    Hourly pay
    Full time
    Immediate start
    Flexible hours

    Netflix

    New York, NY
    21 hours ago
  •  ...full-time, 100% remote role. You will provide technical support to end users, troubleshoot software, hardware, and network issues, and help maintain...  ...communication skills, hands-on troubleshooting ability, and a customer-service mindset. #J-18808-Ljbffr Pacemate-1
    Customer
    Remote job
    Full time
    Work from home
    Home office

    Pacemate-1

    New York, NY
    4 days ago
  • Nooks is seeking a Technical Support Engineer in the United States to help customers maximize value from our AI-driven sales platform. You will diagnose issues, guide users to solutions, and collaborate with product and engineering to prevent roadblocks. The role emphasizes... 
    Customer

    Nooks

    New York, NY
    3 days ago
  •  ...based due to the hands‑on hardware support required, with up to 25% travel to customer sites across the U.S. The...  ...development team, and assist with troubleshooting and testing solutions. What We...  ..., and collaborate with engineering teams to drive issue resolution... 
    Customer
    Work at office

    Davis Technology Management

    New York, NY
    1 day ago
  • Datadog in-house Premier Solutions team seeks a Premier Support Engineer to assist prospects and customers with Datadog's platform. You’ll engage across phone, chat, and tickets, develop relationships with premier customers, and help them succeed. You will reproduce issues... 
    Customer
    Work at office
    Weekend work

    Datadog

    New York, NY
    21 hours ago
  •  ...woven into the hottest trends in global tech, including high-performance Networking,...  ...disciplines including those with technical and engineering backgrounds, as well as science,...  ...paced and changeable working environment. Customer service experience (comfortable working... 
    Customer
    Full time

    Options Technology Ltd.

    New York, NY
    2 days ago
  •  ...Delivery department is hiring a Technical Support Engineer to execute on delivering excellent...  ...technical issues. Perform exceptional customer service relating to infrastructure...  ...information security principles. Excellent troubleshooting skills. Strong communication (written... 
    Customer
    Flexible hours

    Cacheflow

    New York, NY
    21 hours ago
  •  ...TransPerfect Legal Solutions Director, Customer Support Business Unit Digital Reef Supervising...  ...for a passionate Customer Support Engineer to provide Saturday and Sunday (10am-7...  ...telephone, WebEx, IP and/or VPN access. Troubleshoot remote customer systems to quickly resolve... 
    Customer
    Full time
    Remote work
    Weekend work
    3 days per week

    Digital Reef

    New York, NY
    2 days ago
  • $90k - $120k

     ...focused on results for our customers and our business....  ...them. Own Tier 2 support end-to-end: triage, investigate...  ...or by pulling in Engineering and Product at the...  ...or around healthcare tech: EHRs, clinical...  ...professional who excels at troubleshooting complex SaaS... 
    Customer
    Work at office

    Vim

    New York, NY
    1 day ago
  • $130k

     ...for a mid-level “Front Office Support” representative to provide...  ...service to our business and customer base. The role requires an organized...  ...contact for urgent queries, troubleshoot system and process issues,...  ...with Site Reliability Engineering (SRE) practices, including monitoring... 
    Customer
    Flexible hours
    Weekend work

    Liquidnet

    New York, NY
    1 day ago
  • $79.47k - $105.96k

     ...seeking out diverse perspectives from our customers, communities and each other. Life at...  ...Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal...  ...strict SLAs. In this role, you will troubleshoot and resolve technical issues, diagnose... 
    Customer
    Work at office

    Axon

    New York, NY
    1 day ago
  • $86.5k - $119k

     ...leader in materials engineering solutions used to produce...  ...that helps our customers manufacture display and...  ...NYYou’ll benefit from a supportive work culture that...  ...Additionally, you will troubleshoot complex problems, perform...  ...or similar high-tech industryPreferred experience... 
    Customer
    Full time

    Applied Materials

    New York, NY
    4 days ago
  • $125k - $208.4k

     ...accelerate drug development and support the entire treatment journey...  ...world-class, “white-glove”, customer support experiences,...  ...management, compliance, security, engineering and others as neededTake...  ...interface messaging formats to troubleshoot and resolve interface... 
    Customer
    Full time
    Work at office
    Remote work
    Work from home
    Weekend work

    McKesson

    New York, NY
    4 days ago
  • Skip Hop Inc is looking for an IT Support Analyst to assist their team in resolving IT application issues. The ideal candidate must quickly...  ...environment. The role requires excellent communication and customer service skills, ensuring timely problem resolution.... 
    Customer
    Remote job

    Skip Hop

    New York, NY
    21 hours ago
  •  ...grow, and are looking for a TAC Systems Support Engineer to join our team. TAC SSE is an...  ...support operations for Clever Device’s customers on complex issues that require...  ...primary function of the TAC SSE is to troubleshoot and identify technical issues with Clever... 
    Customer
    Remote work
    Worldwide
    Shift work
    Night shift
    Afternoon shift

    Clever Devices Ltd.

    New York, NY
    a month ago
  •  ...Systems Support Engineer As the leader in transit technology, Clever Devices, (Hitachi...  ...LI HQ and will also need to travel to customers in the NYC area. The System Support...  ...issues, providing customer service, troubleshooting, and problem solving. The SSE needs to... 
    Customer
    Work at office
    Worldwide

    Clever Devices

    New York, NY
    21 hours ago
  • $120k - $130k

     ...York, NY Hybrid Direct Hire Tech & Engineering $120,000 - $130,000 5+...  ...seeking a highly skilled and customer-focused IT Technician to join...  ...providing exceptional technical support and solutions to VIP...  ...person visits. Manage and troubleshoot macOS workstations and iOS... 
    Customer
    Full time
    Contract work
    Work at office
    Remote work
    Visa sponsorship
    Flexible hours
    Afternoon shift

    Premier Talent Partners

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Support Engineer - 24/7 Customer Tech Troubleshooter. Be the first to apply!