Premier SaaS Support Engineer - Tech & Solutions
Datadog
Datadog in-house Premier Solutions team seeks a Premier Support Engineer to assist prospects and customers with Datadog's platform. You’ll engage across phone, chat, and tickets, develop relationships with premier customers, and help them succeed. You will reproduce issues, build knowledge base articles, and drive product conversations. This role requires weekend rotation and a hybrid office schedule, with ongoing learning and growth opportunities. #J-18808-Ljbffr Datadog
$80k - $100k
...Support Engineer- AI Powered CyberSecurity SaaS - $80,000 - $100,000 base salary + - Fully Remote About the Role A leading provider of workforce monitoring and insider risk management solutions- powered by advanced AI and behavioural analytics -is seeking a Senior...SuggestedFull timeRemote workWorldwide$120k - $190k
...platform. With over 100 enterprise SaaS connectors, flexible LLM... ...Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean... ...Designated Technical Support Engineer to join our rapidly expanding... ...following disciplines: Customer Solutions Engineering, Support Engineering...SuggestedWork experience placementWork at officeHome officeFlexible hoursShift work$130k - $160k
Optiver’s Enterprise Technology Support Engineers focus on IT systems and applications that allow... ...and productivityEnterprise IT solutions: Analyze and recommend solutions for user... ...required for this roleWho we areOptiver is a tech-driven trading firm and leading global...SuggestedWork at officeRemote work- ...Technical Support Engineer Join the Options Technical Support Team in New York! Working... ...woven into the hottest trends in global tech, including high-performance Networking,... ...identify root causes, and propose effective solutions. Strong troubleshooting and diagnostic...Suggested
$125k - $145k
...an experienced and passionate Senior IT Support Engineer to join our rapidly growing IT... ...stakeholders and application owners to manage our SaaS portfolio and inform the technology... ...have the audacious vision to believe a solution is possible and to build it. Courage fuels...SuggestedPermanent employmentFull timeTemporary workWork experience placementWork at officeFlexible hours- ...trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation... ...environment where every Extreme employee can thrive. Premier service Resident Engineer (PRE) is a designated resource to provide...Full timeWork experience placementLocal area
- parcelLab GmbH is seeking a Technical Support Specialist to serve as 2nd level support for B2B customers. You will handle complex technical... ...offers a remote-friendly work environment and the chance to be part of a fast-growing SaaS company. #J-18808-Ljbffr parcelLab GmbHRemote work
$79.47k - $105.96k
...Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal... ...to support and maintain a complex SaaS infrastructure while adhering to strict... ...stability and performance of Axon 911 solutions. You will also contribute to the growth...Work at office- Everestek Technosoft Solutions is seeking a Support Engineer L0 to ensure customers experience minimal disruption and rapid resolution with strong root-cause analysis. The role collaborates with support, operations, deployment engineers, and other internal teams to provide...
$90k - $120k
...prevent them. Own Tier 2 support end-to-end: triage, investigate... ...or by pulling in Engineering and Product at the right time... ...in a technical support or solutions role at a SaaS company; with a track record... ...worked in or around healthcare tech: EHRs, clinical workflows,...Work at office- ..., and much more. Roboflow is supported by great customers and investors... ...curious, hands-on with new tech, and prefer showing our work... ...and how the experience of one engineer contributes to the whole.... ...customers that they are using our solutions in the best-fit mode for...Remote workWork from homeRelocation packageShift work
- incident.io in New York seeks a Technical Support Engineer to provide exceptional customer support while addressing technical challenges. You... ...with engineering teams to resolve issues. Ideal candidates have SaaS experience, strong coding and communication skills, and a...Remote job
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing... ...investigating bugs, collaborating with engineering, and maintaining an organized workflow.... ...effectively. Prior experience in B2B SaaS support or related industries is a significant...
- Nooks is seeking a Technical Support Engineer in the United States to help customers maximize value from our AI-driven sales platform. You will diagnose issues, guide users to solutions, and collaborate with product and engineering to prevent roadblocks. The role emphasizes...
- A technology services provider is looking for an HSE Application Support Specialist in Lebanon, Pennsylvania. The role involves providing technical support for SaaS-based HSE applications, managing user requests, and ensuring compliance with regulatory standards. Candidates...
$120k - $130k
New York, NY Hybrid Direct Hire Tech & Engineering $120,000 - $130,000 5+ years Posted 2 weeks... ...providing exceptional technical support and solutions to VIP clients in a fast-paced, high... ...unable to offer employment sponsorship. #J-18808-Ljbffr Premier Talent PartnersFull timeContract workWork at officeRemote workVisa sponsorshipFlexible hoursAfternoon shift- ...4×7 global business where we support core capabilities in asset management... ..., reliable, and integrated solutions, and provide insights on new,... ...hands-on Production Support Engineer (SRE), you will be empowered... ...GIC’s vision of being a tech-driven, global, long-term investment...Full timeWork at officeWork from homeWorldwide
$101.84k - $133.67k
...we're Oscar. We're hiring an IT Engineer l to join our Engineering Team.... ..., you will be responsible for supporting enterprise applications and providing innovative solutions to business challenges through... ...scripts using vendor APIs for SaaS services such as Google Workspace...Full timeWork at officeFlexible hours$150k - $200k
...evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the... ...discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated... ...72’s Technology team, we encourage and support your professional development from day...Work experience placementWork at officeShift work$108k - $172.5k
...NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired... ...seeking a highly motivated Senior HPC Support Engineer focussing on InfiniBand and NVLink... ...technologies, to provide comprehensive solutions for sophisticated installations, maintenance...Full timeWork experience placement- ...Job Description Hi! Tech, a dynamic IT and technology... ...seeking a Technical Support Specialist who will play... ...technical support and solutions to our clients. As part... ..., Windows, Chrome OS), SaaS applications (such as G... ...Specialists and Network Engineers, will be key in...For contractorsWork at officeRemote work
- A leading engineering firm is seeking a Remote Customer Support Specialist to elevate the support experience for technical clients. You will serve as the first point of contact, providing thoughtful solutions and collaborating with various teams. Ideal candidates have...Remote work
$60k - $75k
...Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to... ...AI, to build scalable systems that support sustainable growth, grounded in a culture... ...innovation, collaboration, and customer-first solutions. We strive to create an inclusive and...Flexible hoursAfternoon shift- ## IT Support SpecialistNYC\Jersey City (USA) · Full-time... ..., Infrastructure, and Engineering teams to deliver... ...Troubleshoot hardware, software, SaaS applications,... ...technologies, software solutions, and digital products.... ...Telecom, Healthcare, Hi‐Tech, Education, Defense, and...Full timeWork at officeRemote workWorldwideRelocationAfternoon shift3 days per week
- ...Vice President, Technical Support Engineering, Agentforce & Data 360 About the Company Market-leading provider of CRM solutions & business management software Industry Computer... ...CRM Enterprise Software SaaS Cloud Computing Customer Relationship...
$210k - $250k
...Support Engineer Anthropic's mission is to create reliable, interpretable, and steerable AI systems... ...deeply fluent with APIs and technical SaaS products, and can read technical... ...Manager, Support Engineer, or Designated/Premier Support contact at a developer-platform...Work at officeVisa sponsorshipFlexible hours- ...Job Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer... ..., the team developed a unique, patent-pending, productized solution to support organizations in accelerating their adoption of AI...Remote workHome officeFlexible hours
$112.5k - $184k
...grow, we're adding more customer-centric support engineers to help our customers build the systems... ...on your feet and come up with creative solutions to non-obvious problems ~ Ability to... ...-related incidents affecting SaaS uptime, including degraded service performance...- ...non-technical language Build support infrastructure: define triage workflows... ...translate them into product or engineering priorities Train additional... ...~3+ years in technical support, solutions engineering, or production operations at a SaaS or data platform company ~ Can...
- ...Job Description Job Description Technical Support Engineer – Level 2 Pro4ia is a global technology services company, providing solutions and expertise as a trusted technology partner. We apply our enterprise-level project management skills to core IT services...Shift work
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