Regional Vice President of Property Management Operations
Avanti Residential
Regional Vice President
Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning "Always Forward"/ "Always Welcome." We are "people people" through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky's the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!
The Regional Vice President of Avanti Residential Management is accountable for planning, implementing, and monitoring the operations, profitability, service quality, and resident relations of an assigned regional portfolio, while protecting and growing ownership's investment. This role builds a high-performing team of Regional Directors through effective recruitment, training, motivation, and coaching, and partners closely with the EVP on budgeting, asset performance, and business development to drive results across Avanti's multi-state portfolio.
What You'll Do
- Provide executive leadership for the region's operations, ensuring alignment with Avanti's core values, SOPs, and strategic objectives.
- Facilitate quarterly asset review meetings with each Regional Director to discuss property performance and recommendations for improvement.
- Provide the EVP with a summary report of each asset review and maintain the file on the shared drive.
- Review management agreements, owner requirements, monthly reporting and budget deadlines, and accounting procedures with Regional Directors.
- Review all annual property budgets for accuracy and alignment with ownership goals before they are released to clients and owners.
- Inspect properties on a regular basis and complete site-visit checklists; ensure Regional Director checklists are completed, shared with the EVP, and uploaded to the shared drive.
- Own direct supervision of an assigned portfolio of properties and step in to perform Regional Director duties as needed to ensure successful operations.
- Mentor and develop Regional Directors, providing coaching, direction, and accountability to drive top-of-market performance.
- Lead the annual review process for Regional Directors and sign off on Property/Community Manager evaluations.
- Ensure onsite teams remain current on marketing, operations, and other required training; host in-person training sessions and quarterly manager meetings for the region.
- Lead hiring and training for Regional Directors and Property/Community Managers, and own on-site hiring decisions within the region.
- Manage and resolve employee conflicts in a positive manner, supporting counseling and coaching for onsite staff as needed.
- Motivate teams through goal-setting, recognition, and a culture of accountability and customer-centricity.
- Collaborate with the Centralization team to ensure efficient, consistent delivery of centralized services (leasing, resident services, renewals, and applications) across the region's portfolio.
- Support business development efforts for the region, including identifying new third-party management opportunities, assisting with owner proposals and pitches, and building relationships that grow Avanti's managed portfolio, as directed by the EVP.
- Serve as a back-up point of contact for owners and clients regarding property performance in the EVP's absence.
- Travel as needed to assess potential acquisitions, evaluate service delivery, and strengthen relationships with onsite teams and ownership partners.
- Perform special projects and other duties as requested by the EVP.
What You Need to Succeed
- Bachelor's degree in business or related field required. Substantial industry experience may override this requirement.
- 10+ years of multifamily property management experience, including oversight of a multi-site portfolio of more than 3000 units required.
- Experience with budget preparation, lease-ups, business development, due diligence, and management takeovers preferred.
- Exceptional leadership, management, interpersonal, and communication skills.
- Strong computer skills, including intermediate proficiency in Excel, Word, and PowerPoint, and familiarity with property management systems such as Yardi.
- Excellent organizational, time management, and multitasking skills, with the ability to prioritize and manage multiple projects at once.
- Strategic planning and "big picture" thinking, balanced with attention to detail.
- Proven negotiation skills and the ability to build relationships with owners, clients, and cross-functional teams.
- Ability to apply logical thinking to define problems, gather relevant data, and recommend a clear course of action.
- Ability to remain composed and effective under pressure.
- Pass criminal background screening prior to employment.
- Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.
- If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.
Work Location
- Work Schedule and location based on supervisor requirements
- Travel of approximately 30-50%, varying based on portfolio size and current needs.
What We Do for You
- Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
- Up to 20% apartment discount.
- Continuing education and tuition reimbursement.
- A generous PTO policy.
- Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
- 4% company match for your 401k.
- Avanti Shares Program where a portion of the company's transactional profits are awarded to you. The longer you stay, the higher your return.
- Avanti Cares Program that helps employees in financial need.
- Tenure-based Anniversary Recess.
- Avanti Advisors Program to help new hires with onboarding.
Application Deadline: We are accepting applications continuously and will review them as they are received until the role is filled.
This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with View email address on click.appcast.io.
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