CLM Administrator - Commercial Technology

Role Overview The CLM Administrator, Commercial Technology is the primary POC for all tasks and responsibilities related to the maintenance and oversight of the CLM, reporting directly to the Vice President. He/She will be primarily responsible for managing and maintaining the legal department’s Contract Lifecycle Management tool (Ironclad). This role will be based in either Pleasanton, CA, or Boise, ID with an in‑office requirement for four days and one flex day of work. Main Responsibilities Creating, updating and correcting workflows Creating, updating and correcting launch forms Tagging documents Updating Users and Groups Assisting Users with workflow issues Coordinating with the identified tech support teams Communicating updates to users Understanding new functionality and implementing improvements Managing Signers and Delegation of Authority matrices Obligation and repository management Creating reports for executive level meetings with CLM metrics Secondary Responsibilities Draft, proofread, and format routine legal correspondence and contract‑related documents Support CCOE attorneys with scheduling meetings, preparing agendas, performing research and general other administrative duties Coordinate with business stakeholders as required in support of contract reviews Assist with invoice review and outside counsel matter administration as needed Support various requests from SLT and LLT Qualifications Prior in‑house experience strongly preferred Expertise with the use and management of a CLM – Ironclad previous experience preferred Strong technical skills with the ability to turn and improve manual processes into an efficient digital experience Experience creating visual workflows (Vizio, Lucid Chart, or similar applications) At least 10‑15 years of relevant legal and business experience Ability to issue spot and understand the general principles of technology agreements, data privacy agreements and draft provisions that mitigate identified risks Ability to take the lead on assigned projects, perform required research and draft memos to attorneys and executive level management Use AI tools responsibly and in accordance with company policy Ability to multi‑task, managing multiple high‑priority assignments Ability to identify and analyze complex issues and evaluate their broader implications for the business; interact with clients at all levels; provide timely, practical, legal advice and business solutions; and communicate effectively in person and in writing Ability to work independently, exercise good judgment, and take ownership of issues and matters to their successful conclusion Excellent interpersonal skills, with an ability to inspire trust and confidence with stakeholders at high levels Exemplary leadership, time management, advocacy and organizational skills Committed to compliance Benefits Competitive wages paid weekly Access to up to 50 % of earned wages before payday, via partnership with Stream Associate discounts Health and financial well‑being benefits for eligible associates (Medical, Dental, 401(k) and more) Time off (vacation, holidays, sick pay) Leaders invested in training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve #J-18808-Ljbffr