Accounts Receivable & Collections Analyst - Order to Cash (OTC)

Collection Analyst

Job Description Required/Preferred Education Bachelors degree in Business, Accounting, Finance or other relevant fields Required/Preferred Certifications N/A Requirements, Required/Preferred Soft Skills 0-3+ years of relevant working experience in a similar role in Accounts Receivable, Credit, Collections, Billing, General knowledge of accounting principles a plus, Strong knowledge of Microsoft Office -Excel & Word, Strong communication skills - oral, written, interpersonal, Strong Analytical and problem-solving skills, Ability to multi-task, prioritize and deal with ambiguity, Flexibility with work schedule, Demonstrated the ability to be a team player and possess strong work ethic and integrity, Ability to operate in a fast paced environment and meet critical deadlines, Demonstrate excellent organizational skills, Demonstrate strong interpersonal skills, Collections experience a plus, Language skill a plus, Experience in media industry a plus, Ability to adapt to organizational transformation, ERP or financial system experience a plus (SAP, Oracle a +)

Job Summary The Collection Analyst is responsible for managing a substantial portfolio of Ad Sales for Local TV Stations, including identifying and resolving discrepancies, maintaining a consistent payment pattern, and fostering strong client relationships. The role requires the use of various collection methods and techniques to optimize cash flow and minimize bad debt risk. As a key player within the organization, the Collector directly impacts Client financial results. This position is part of the Order to Cash team, based in Louisville.

Responsibilities Oversee Ad Sales TV Stations Collections portfolio varying from Contacting customers for the prompt collections and resolution of the aged receivables using various collection methods, Keeping adequate records of all contact made with customers, Performing timely follow-up on accounts ensuring customers pay within payment terms, Managing & resolving high volume of customer discrepancies (ensuring proper communication with ad sales, & stakeholders), Meeting cash collection targets (KPI's such as Cash targets, Aging, DSO, % of Overdue), Providing leadership with periodic cash forecast projections, Working closely with other departments / functions to understand the specific issues causing payment delays; also directly involved in determining the most appropriate course of action (account credit holds, payment plans), Preparing routine reports for the management team, Organize and participate in the periodic aging reviews with Management, Supporting customer's ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.), Working closely with various departments, playing an active role during month end close activities, Ensuring that Accounts Receivable ledgers are properly managed, Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances), Providing detailed backup explanation of outstanding AR balances to both internal & external auditors, Prepare Discrepancy reports for Sales Management, Providing immediate escalation of any concerns such as changes in the customers payment trends, Prepare customer refund requests, Advise Credit department in a timely manner of all accounts experiencing financial difficulties, Run, prepare and analyze various reports, including the discrepancy report, cash package and monthly aging reports, Prepare cash forecast reports for month end expectations for Manager's review, Work within a team environment to achieve established common goals and deadlines, including established Cash targets, Work on month end close jointly with OTC center of excellence hubs and controllership teams. During critical times, this may include applying cash, Embrace technology changes and forward AI solutions

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**