Accounts Receivable Specialist

Experience Required

2 - 20 years

Minimum Education Required

Associates Degree

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Description

We are seeking a proactive, detail-oriented Accounts Receivable Specialist to join our team and play a key role in managing a portfolio of accounts, resolve payment issues, and drive timely collections through strategic communication and effective problem-solving. This position is critical to support strong cash flow, minimize delinquency and maintain positive customer relationships.

Responsibilities:

Monitor portfolio task list and prioritize based on account status.

Proactively manage billing discrepancies and customer claims to support timely collections and minimize past due accounts.

Maintain accurate and up to date records of all collection activities.

Promote strong customer relationships while identifying and improving divergent payment trends.

Troubleshoot and resolve issues contributing to late payments.

Conduct high volume daily inbound & outbound collection calls and emails in professional manner

Enforce credit governance policies, risk mitigation controls and escalation procedures

Utilize strong negotiation and conflict-resolution skills to drive positive business results while maintaining strong customer relationships

Collaborate with cross-functional teams to ensure customer satisfaction and improve debt recovery.

Works in a team environment to exceed monthly collection targets, improve cash flow, delinquency, DSO and minimize bad debt

Adhere to strict deadlines and complete sensitive documentation as it relates to Lien and Bond Claims

Support organizational cash flow objectives through effective collections strategies

Various duties, as assigned by Corporate Credit Manager to meet A/R goals

Minimum Qualifications:

2-year college degree; or equivalent work experience required

Strong communication skills both verbal and written

Excellent customer service skills, interfacing via phone and in person

Ability to handle sensitive customer interactions with professionalism

Working knowledge of basic accounting principles

Remain focused and on task in a fast-paced environment

Possess problem-solving and analytical abilities

Manage time effectively and adapt quickly to changing priorities

Proficient with Microsoft Office Suite, proficiency in Excel, and modern ERP's. Billtrust/Prelude preferred.

Travel Required:

No

Qualifications / Skills Preferred:

Vendor Management Intermediate

Troubleshooting Advanced

Teamwork Advanced

Organizational Skills Intermediate

MS Office Software Advanced

Effective Communication Advanced

Computer skills Advanced

Behaviors Preferred:

Innovative Consistently introduces new ideas and demonstrates original thinking

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the

task done well

Persistent & Resilient: Consistent follow-up and outcome focused thinking

Accountability: Take ownership by following through on commitments to meet deadlines consistently without reminders.

Adaptable: Adjusts to changes such as new procedures or technology with ease and enthusiasm

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

ISCO Industries is an equal opportunity employer.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

ACCOU002353