Operations Manager

Purpose and Role The Operations Manager is responsible for the safe, efficient, and environmentally responsible operation of all processing units and blending/loading areas at the plant. This position is accountable for manufacturing products to meet sales requirements within the company’s constraints and will require interaction between Sales, Marketing, Technical, Operations and Shipping groups. The role requires strong business acumen, analytical and management skills. As a people leader, the Operations Manager will guide teams in enhancing operational performance, safety, and profitability with engaged supervision and process engineering. The Operations Manager reports to the Plant Manager and supervises production supervisors, product coordinators and process engineers. The role is responsible for ensuring all HSE requirements are met, product quality meets specifications, production schedules are developed and executed, and daily/weekly and turnaround maintenance activities are coordinated to ensure mechanical integrity and maximum plant reliability. These responsibilities must be performed while maximizing profitability through production optimization, implementation of new products and capacity, and controlling costs where appropriate. This position is a key member of the site leadership team and is expected to interact with all plant personnel to solve problems and make substantial decisions to effect improvement throughout all areas of the plant. The incumbent will also routinely fill in for the Plant Manager. Job Duties and Responsibilities Responsible for all operating units on site and coordinates site operations with Distribution, Lab, Engineering and Maintenance departments. Ensures compliance with all safety and environmental rules, with the goal of zero injuries, zero process safety events and zero environmental issues. Effectively communicates plant expectations on throughput, safety, conduct, etc. to salaried and hourly employees. Sets operations priorities, aligning with the company vision and goals to produce high‑quality hydrocarbon products. Provides guidance in troubleshooting unit operations, both unit‑specific and plant‑wide. Provides guidance to supervisors to optimize unit operations based on plant feeds. Interfaces with various individuals and groups regarding plant capabilities, quality issues, customer complaints and day‑to‑day operations, including conflict resolution among sales, quality, customer service, operations, logistics and transportation. Develops operating budgets for the Operations area, staying within the budget. Provides input and oversight to maintain capital budget requirements. Sets clear expectations for direct reports and measures results. Focuses on proactive ways to achieve HSE goals for reducing injuries, spills, permit deviations, and leads by example. Performs thorough investigations on all incidents (safety and environmental) that occur in Operations and follows up on action items to completion with the team. Performs duties trained during emergencies and stays current with emergency procedures. Ensures team members follow operating procedures to maintain consistent product quality that meets specifications and investigates quality issues. Ensures that long‑ and short‑term production commitments are met and that products are loaded and shipped per agreed dates. Works with Maintenance to develop long‑range turnaround plans to ensure plant compliance with mechanical integrity requirements and maximize reliability. Escalates communications as appropriate during off‑shift hours for any HSE, quality or production issues that occur on shift. Promotes a positive and team‑oriented attitude among direct reports and across the site. Fosters a positive relationship with the site union leadership. Addresses all employee performance issues in their area. Develops direct reports through coaching and mentoring. Provides oversight of fair and consistent application of the collective bargaining agreement and work rules in the operating department. Additional duties as needed or assigned. Requirements Bachelor’s Degree in Petroleum or Chemical Engineering. 5–10 years of experience preferred as an Operations Engineer or similar. 3–10 years of leadership/management experience preferred. 10 years’ experience in the oil and gas industry preferred. Experience and Skills Highly organized, self‑motivated and able to work with minimal supervision. Negotiation and mediation skills to resolve issues internally and externally. Flexibility to perform multiple tasks simultaneously and follow each to completion. Strong communication skills, both oral and written, with the capability of positive interface with customers. Strong communicator with strong management skills including the ability to influence key contributors and build a strong team. Strong analytical and problem‑solving skills. High level of proficiency with MS Office (Word, Excel, PowerPoint, etc.). Excellent computer skills and experience with an ERP system; prior use of JD Edwards or SAP is a plus. Capability and willingness to supervise employees and hold them accountable. Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence . Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran and are committed to providing reasonable accommodations to individuals. If you require assistance or accommodation due to a disability, please contact our HR team at View email address on click.appcast.io. Requests for accommodations will not impact hiring decisions, and all information provided will be kept confidential. All offers of employment are conditioned upon successfully passing a drug test. #J-18808-Ljbffr