Lead Product Developer

About us

National Grid is hiring a Lead Product Developer on our Customer Energy Transitions Solutions team in Syracuse, NY, or Waltham, MA. This is a hyrbrid role.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

Job Purpose

The Lead Product Developer - DER Flex is responsible for developing, launching, and scaling customer-facing flexibility products that enable distributed energy resources and flexible loads to deliver localized grid value. This role leads grid services and flexibility initiatives from concept through execution, including defining product scope, aligning stakeholders, developing business and regulatory strategies, and driving measurable outcomes.

A core focus of the role is advancing and expanding National Grid's flexibility portfolio-including new Grid Services for Compensation Fund (GSCF) offerings in Massachusetts, novel localized flexibility programs, flexible load connections, emerging rate and market designs-while ensuring strong coordination with network planning, operations, regulatory, and customer teams across National Grid MA & NY. Key Accountabilities

• Lead development and launch of new GSCF and localized flexibility products from concept through seasonal deployment at strategic locations and support post-performance evaluation in coordination with engineering planning and design partners.
• Lead early product definition for multiple sector flexible load connection offerings, maintaining awareness of industry trends and emerging technologies to enable operational readiness.
• Support extraction of learnings from location-specific pilots and influence strategic design for future scaled proposals.
• Support exploratory product work on time-varying rates or market constructs in coordination with regulatory and billing partners.
• Define clear success metrics, develop business cases, and coordinate cross-functional execution to transition products from pilots to sustained operations.

Qualifications

• Bachelor's degree in engineering, Environmental Science, Energy Management, Business, Economics, or a related field required. Advanced degree preferred.
• 5+ years of experience in product development, customer energy programs, strategy, or a related field.
• Demonstrated ability to lead complex, cross-functional initiatives.
• Strong analytical and communication skills.
• Familiarity with utility operations, DERs, and regulatory environments preferred.
• Valid driver's license with a safe driving history that meets National Grid's Safe Driver policy required.

More Information

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Salary

Massachusetts: $146,000 - $171,000 a year

Upstate NY: $130,000 - $152,000 a year

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.