Human Resources Business Partner

Job Description

Job Description

21st Century Home Health Services (21HHS) is dedicated to delivering exceptional care to patients while building a supportive and rewarding environment for employees. With hospital readmission rates consistently below 10%—well under the industry average of 15%—and recognition as a 2024 Top Workplace, 21HHS has proven that quality outcomes for patients go hand-in-hand with engagement and satisfaction for employees.

As the fastest-growing home health agency in Northern California, 21HHS has expanded into Marin and Sonoma counties while maintaining its reputation for excellence. Positive reviews on Yelp, Google, Glassdoor, and Indeed underscore both the high standard of care and the strength of our employee experience.

For HR and Talent Acquisition professionals, this growth presents a unique opportunity: to shape the future of our workforce, scale programs that attract and retain top clinical talent, and strengthen a culture of recognition, empowerment, and development. At 21HHS, you won’t just support hiring and HR operations—you’ll play a pivotal role in building the people foundation that enables compassionate care and sustained industry leadership.

We are seeking a dedicated Human Resources Business Partner (HRBP) to join our team and contribute to the smooth operation of our HR functions. The ideal candidate will possess excellent communication skills, be people focused, impeccable attention to detail, have the ability to manage multiple tasks efficiently, and be self-motivated to seek out improvement projects. 

As an HRBP, you will be responsible for assisting with HR-related activities. You will be responsible for aligning business objectives with employees and management throughout the organization. This role formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's operational position, its midrange plans, its culture and its competition.

Please note: This position is primarily based out of our Burlingame HQ and may require up to 20% drive time.

• Serve as the primary HR partner for 150+ dispersed clinical and corporate staff across San Francisco and South Bay territories, operating out of Burlingame HQ
• Own the full employee lifecycle: new hire paperwork, onboarding, education plans, and offboarding
• Provide clinical HR support — the cornerstone of this role; deep understanding of a clinical workforce is essential
• Lead coaching, progressive discipline, and disciplinary meetings with professionalism and consistency
• Manage complex employee relations issues including investigations, conflict resolution, and office dynamics across a geographically dispersed team
• Administer leave management including workers' comp, LOA, and benefits and compensation inquiries
• Coordinate supplies and logistics support for field staff
• Conduct weekly meetings with business unit leaders; provide HR guidance on coaching, counseling, career development, and performance management
• Build and maintain staff engagement — must genuinely connect with and care for the clinical workforce 
• Identify training needs and monitor education plan effectiveness across clinical and corporate populations
• Analyze trends and metrics in partnership with the broader HR group to develop solutions, programs, and policies
• Maintain current knowledge of employment law and regulatory compliance to reduce legal risk
• Navigate office dynamics with diplomacy and flexibility — this is a fluid environment requiring adaptability
• Work closely with management to improve work relationships, build morale, and increase productivity and retention

• Proven experience as an HR Business Partner, ideally in a startup environment or rapidly growing organization
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to prioritize tasks and meet deadlines. 
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Proficiency in Google Suite (Word, Excel, PowerPoint) and familiarity with HR software (preferably Paylocity, Lever)
• Attention to detail and a proactive attitude
• Ability to work independently with minimal supervision, as well as collaboratively within a team
• Flexibility to adapt to changing priorities and work under pressure
• An interest in special projects and personal growth  
• Maintenance of confidentiality for all employee information and files.
• Experience in supporting a dispersed/remote workforce is beneficial 
• Experience in Health Care and/or Home Health is a plus. 

• Opportunity for advancement
• Rapidly growing organization
• Low turnover/High morale
• Outstanding benefits for you and your family including 401k with matching
• Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts, Pet Insurance and more

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.