Primary Care Patient Navigator
Jamaica Hospital
Primary Care Patient Navigator (Full-Time)
Jamaica Hospital Medical Center, a member of the MediSys Health Network, is seeking compassionate and motivated individuals to join our Patient Navigation Department as Primary Care Patient Navigators.
In this role, you will serve as a liaison between the MediSys Health Care System and patients, helping individuals access care, coordinate appointments, and navigate healthcare services.
Key Responsibilities
- Conduct outreach to patients
- Identify missing or overdue medical services
- Assist patients with scheduling internal and external appointments
- Help resolve barriers to appointment compliance
- Communicate with physicians regarding patient care needs
- Provide information on healthcare resources and patient rights
- Participate in patient education and support groups
- Maintain accurate documentation in electronic medical records
Associate's degree required (Bachelor's preferred) Minimum 3 years of community health or patient outreach experience Strong computer skills (EMR systems, Excel, Word, PowerPoint) Bilingual/multilingual preferred (Spanish, Hindi, Bangla, or Haitian Creole) Strong communication, organizational, and customer service skills Cultural competency working with diverse communities QMI certification a plus
Jamaica HospitalVacancy posted 4 days ago
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