Hospitality Coordinator

Hospitality Coordinator

Ada Bible Church is looking for a part-time Hospitality Coordinator who is passionate about delivering friendly, warm, and welcoming guest experiences for everyone who enters our doors. Hospitality is core to what we do at Ada Bible Church, and we strive to show guests they are cared for beyond just a generic welcome. We hope to show guests they can belong to a community who genuinely loves people and loves Jesus.

As a Hospitality Coordinator Team, you will organize and lead hospitality volunteers. These volunteers serve on a regular rotation to provide excellent guest experiences through relational hospitality and directing volunteers who serve. This is a part-time position offered at up to 15 hours per week and includes weekend work.

What you will do:

• Create a warm and welcoming, guest-focused environment at the Cascade campus, with special attentiveness given to the first-time guest
• Recruit, train, and develop new hospitality volunteers
• Coach hospitality volunteer team leads as they train and mentor new volunteers
• Manage and distribute volunteer rotations and maintain volunteer schedule
• Ensure Coffee Team volunteers have the tools and resources necessary to carry out hospitality
• Collaborate with Event Services and ministry teams to plan and prepare for major campus ministry events
• Ensure all Coffee Team volunteers feel valued (praying as a team, one-on-ones, etc.)
• Coordinate hospitality for weekend services and events held at an assigned campus and central events
• Manage coffee bar inventory
• Enter information into ROCK (database) or other designated management program(s)
• Collaborate with Hospitality Director and other Coordinators to continuously share improvement ideas & effectiveness/quality of hospitality
• Attend team meetings and all-staff meetings
• Complete or participate in assigned projects for the advancement of the guest experience

You might be a good candidate for the position if:

• You naturally lead with hospitality as you interact with others
• You know how to create excellent guest or customer experiences
• You enjoy leading others to accomplish goals
• You are a clear communicator, both verbally and in writing
• You are organized, efficient, and attentive to details
• You are a committed Christian who exhibits a thriving relationship with Jesus
• You have earned a high-school diploma or GED
• You are available to work most weekends as well as a couple days during the week

Membership at Ada Bible Church is not a prerequisite for hire, but applicants should be willing to become members within 90 days of hire and have beliefs consistent with our statement of faith.

Ada Bible Church is vibrant and growing non-denominational church serving greater Grand Rapids, Michigan. Each weekend more than 8,000 people gather across five campus locations (and one satellite location) to connect with others in the community and discover what it means to follow Jesus. To learn more, visit