Front Desk / Patient Coordinator

Location: Scottsdale, AZ Type: Full-Time / Part-time About our client: A leading naturopathic and regenerative medicine clinic in Scottsdale is seeking a Front Desk / Patient Coordinator to provide a professional, high-touch experience for patients. The clinic specializes in shockwave therapy, peptide therapy, pain management, and performance optimization, serving athletes, active adults, and individuals seeking integrative wellness solutions. Position Overview: The Front Desk / Patient Coordinator is the first point of contact for patients and plays a key role in delivering concierge-level service. This position manages scheduling, patient intake, communications, and administrative operations to ensure smooth clinic workflow and exceptional patient experience. Key Responsibilities Patient Experience Greet patients warmly and professionally in person, by phone, and via email Provide information on clinic services, therapies, and scheduling Coordinate patient intake, registration, and documentation Assist patients with pre-appointment instructions and post-visit follow-up Maintain high standards of patient confidentiality and HIPAA compliance Scheduling & Administrative Support Manage appointment scheduling and clinic calendar efficiently Confirm patient appointments and follow up on missed visits Process payments, co-pays, and billing inquiries Maintain accurate patient records in EMR system Assist with insurance verification as needed Support inventory management of front office and clinical supplies Team Collaboration Coordinate with clinical staff to optimize patient flow Communicate effectively between providers and patients Support clinic events or campaigns as needed #J-18808-Ljbffr