Workplace Ambassador

Role Overview The Paramount Workplace Ambassador supports the day-to-day operations of meetings and events as well as the daily office/desk space reservations and logistics. This position is the first impression and point of contact for Paramount employees, visitors, and vendors. Acts as liaison between Paramount group contacts and Pyramid Global Meeting & Event Managers. Responsibilities Greets all guests and escorts to respective locations as needed. Employee Workspace liaison and support Booking Workspace Employee guidance for office tickets for a/v and facility related issues Works closely with Meeting & Event Managers and assists in executing events Is liaison between meeting managers, AV and technical support, food vendors, Paramount group contact. Provides information and resources to meeting attendees about their event; assists with copies, signage, receiving, shipping and tracking packages. Walks meeting and event space; reports maintenance, housekeeping, and other needs accordingly and follows up to ensure concerns are resolved. Follow up with all change requests to ensure accuracy and operational communication. Is knowledgeable in basic A/V and IT functions so can adequately report challenges that may arise. Uses internal systems to monitor desk/office space occupancy, logistics, and usage. Ensure meeting and office/desk spaces are cleaned and ready prior to arrival and in accordance with defined standards. Provides administrative support as needed to general manager and meeting and event managers. Collaborates with Pyramid Global leaders to develop and support employee programs, as well as special offerings to Paramount employees and guests. Maintains effective communication and positive relationships with all operating departments. Maintain par office supplies and monthly inventory. Qualifications 1 year of customer service, hotel, or similar experience preferred. Experience in the hospitality industry preferred. Excellent computer software knowledge of Microsoft Office Suite. Exceptional organizational skills. Exceptional communication skills; written and verbal. Outstanding people building and relationship skills. High School Diploma or equivalent. Compensation $32.00 - $32.00 Equal Opportunity Employer Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr Benchmark