Marketing Communications Campaign Manager - Hybrid
Norland Group
Job Description
Job Description
Title: Marketing Communications Campaign Manager
Location: Oakland, CA (Hybrid)
Duration: 5-month contract with possible extension
Pay: $70 - $78/hour W2
ASSIGNMENT IS HYBRID AND REQUIRED ON-SITE AT OAKLAND TWICE A MONTH AND RELEVANT BUSINESS MEETINGS.
TOP THINGS LOOKING FOR:
- Effective communications and storytelling, strategic thinking (marketing strategist), and data analytics and insights to drive engagement. Experience working in a regulated environment is ideal, strong project management skills, and experience working in communications or marketing.
JOB DESCRIPTION:
This role will be critical to helping create “10 out of 10” experiences for its customers. The successful candidate will split their time between developing content strategies and customer facing materials that support the Customer Care teams and Field Outreach �For the Customer Experience strategic initiatives, you'll lead internal employee communications, create programs to raise coworker awareness, and develop external communication support. � For Customer Communications, you'll focus on enhancing customer experience of billing modernization, and field outreach. You'll collaborate with product and program managers, Customer Experience, Customer Contact Centers, and external marketing and advertising agencies to implement top-notch customer communications that meet business goals and improve customer experience. � 5-7 years experience in a creative marketing role in a corporate environment and/or creative/advertising agency executing multi- channel marketing communications campaigns. � Experience using qualitative and quantitative consumer research to drive communications strategies. � Excellent project management skills; ability to manage multiple projects of moderate to complex scope. � Excellent communications skills; demonstrated ability to effectively communicate and collaborate with business leaders/internal clients, agencies and tailor messages appropriate to target audience. � Solid judgment. � Strong analytical and problem-solving skills.
Company DescriptionAbout us:
The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.Our Mission Statement Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.
Company Description
About us:\r\n\r\nThe Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.\r\nOur Mission Statement\r\n\r\nOur main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.
$70 - $75 per hour
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