Marketing Communications Campaign Manager

Job Description

Job Description

Marketing Communications Campaign Manager

Location: Oakland, CA

Onsite Flexibility: Hybrid required on-site in Oakland twice a month and for relevant business meetings

Contract Details

• Position Type: Contract
• Contract Duration: 6 months
• Pay Rate: $70.00 $75.00 / Hour (USD)
• Travel Requirements: Required on-site in Oakland twice a month and for relevant business meetings
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role will be critical to helping the client create 10 out of 10 experiences for its customers. The successful candidate will split their time between developing content strategies and customer-facing materials that support the Customer Care teams and Field Outreach. For the Customer Experience strategic initiatives, you'll lead internal employee communications, create programs to raise coworker awareness, and develop external communication support. For Customer Communications, you'll focus on enhancing customer experience of billing modernization and field outreach. You'll collaborate with product and program managers, Customer Experience, Customer Contact Centers, and external marketing and advertising agencies to implement top-notch customer communications that meet business goals and improve customer experience.

Key Responsibilities

• Develop content strategies and customer-facing materials that support the Customer Care teams and Field Outreach
• Lead internal employee communications for the Customer Experience strategic initiatives
• Create programs to raise coworker awareness and develop external communication support
• Focus on enhancing customer experience of billing modernization and field outreach
• Collaborate with product and program managers, Customer Experience, Customer Contact Centers, and external marketing and advertising agencies to implement customer communications that meet business goals and improve customer experience

Required Skills

• Effective communications and storytelling
• Strategic thinking (marketing strategist)
• Data analytics and insights to drive engagement
• Strong project management skills
• Experience working in communications or marketing
• Experience using qualitative and quantitative consumer research to drive communications strategies
• Excellent project management skills; ability to manage multiple projects of moderate to complex scope
• Excellent communications skills; demonstrated ability to effectively communicate and collaborate with business leaders/internal clients, agencies, and tailor messages appropriate to target audience
• Solid judgment
• Strong analytical and problem-solving skills

Preferred Skills

• Experience working in a regulated environment

Required Experience

• 5 7 years of experience in a creative marketing role in a corporate environment and/or creative/advertising agency executing multi-channel marketing communications campaigns

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Local candidates to the Bay Area/Oakland work location only
• A laptop will be issued; any additional equipment details (e.g., monitor) to be provided by the supplier

About the Client

This client is a large utility and energy company serving approximately 16 million people across a 70,000-square-mile service area in northern and central California one of the largest combined natural gas and electric energy utilities in the United States. With roughly 25,000 employees, the organization operates complex energy infrastructure including transmission lines, pipelines, substations, and generation facilities across its California service territory. The company is actively managing the intersection of traditional infrastructure and emerging clean energy solutions, creating genuine opportunities for engineers, technologists, tradespeople, and business professionals including marketing communications, data, and technology specialists who want to contribute to California's energy future.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-09046

Industry: Sales & Marketing

#gttjobs

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link:

Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015