Administrative Assistant

Job Title We are seeking a professional, organized, and customer-focused Administrative Assistant to support the daily operations of our community association management office. Job Description The ideal candidate is detail-oriented, possesses excellent communication skills, and thrives in a fast-paced environment while providing exceptional service to residents, board members, vendors, and visitors. Essential Responsibilities: Answer and direct incoming phone calls in a courteous and professional manner. Greet residents, homeowners, vendors, and guests while providing exceptional customer service. Assist residents with general inquiries and process requests in a timely manner. Prepare, organize, and maintain resident, homeowner, and vendor files. Process architectural review (ACC/ARC) applications and maintain accurate records. Enter, track, and follow up on maintenance work orders. Coordinate vendor appointments and assist with scheduling maintenance and inspections. Prepare correspondence, notices, meeting packets, and other administrative documents. Assist with community mailings, newsletters, and resident communications. Maintain office supplies and place orders as needed. Scan, file, and organize electronic and paper documents. Update homeowner information and maintain accurate database records. Assist the Community Association Manager with special projects and daily administrative tasks. Maintain confidentiality of homeowner and association information. Support board meetings by preparing agendas, meeting materials, and minutes as assigned. Full-Time 8:30am-4:30pm Compensation up to $25/hour DOE. PLEASE DO NOT APPLY FOR THIS POSITION IF YOU LIVE MORE THAN 30 MINUTES FROM THE SINGER ISLAND AREA. Skills & Qualifications High School Diploma or equivalency preferred Prior experience working in a HOA, condo or apartment building office preferred Excellent oral, communication, and interpersonal skills Self-Starter Great organizational and administrative skills. Highly responsive and able to provide excellent customer service Ability to create and develop long-term relationships Capable and efficient in using computer systems including: MS-Office, property management software, gate systems, ID card systems, etc. Must pass a drug screening and background check.