Back Office Clinic Assistant

Back Office Clinic AssistantPlanned Parenthood Columbia Willamette (PPCW) is hiring two Back Office Clinic Assistants to join our Northeast Health Center – Family Planning team. One position has a preference for bilingual Spanish candidates.Build real clinical skills. Get hands-on experience. Start your healthcare career with purpose.At PPCW, your work supports access to essential sexual and reproductive health care—helping ensure every patient is treated with dignity, compassion, and respect. You'll be part of a mission-driven team committed to expanding access, advancing equity, and showing up for our communities every day.We provide training, mentorship, and a supportive environment where you can grow while making a meaningful impact.What You'll DoIn this role, you'll be part of the clinical team supporting patients through their visit and helping create a safe, respectful, and efficient experience.On a typical day, you might:Room patients, take vital signs, and prepare them for their visitSupport providers during exams and proceduresAssist with lab work, including specimen collection and processingClean, stock, and prepare exam rooms and instrumentsAnswer patient questions and help them feel informed and at easeWork closely with your team to keep the clinic running smoothlyYou'll play an essential role in delivering high-quality sexual and reproductive health care while helping ensure every patient is treated with dignity and respect.Schedule & LocationThese are full-time positions (37.5 hours/week) at our Northeast Health Center – Family Planning.We are currently hiring for three schedules:Position 1Monday - Tuesday - Wednesday - Thursday - Friday11:00am–7:00pm - 9:30am–5:30pm - 11:30am–7:30pm - 9:30am–5:30pm - 9:30am–5:30pmBilingual Spanish preferredPosition 2Monday - Tuesday - Wednesday - Thursday - Friday11:30am–7:30pm - 9:30am–5:30pm - 11:30am–7:30pm - 9:30am–5:30pm - 9:30am–5:30pmNo language requirementPosition 3Tuesday - Wednesday - Thursday - Friday - Saturday7:30am–3:30pm - 11:30am–7:30pm - 7:30am–3:30pm - 7:30am–3:30pm - 8:30am–4:30pmBilingual Spanish preferredCandidates must be able to reliably work the schedule for the position they are selected for.Occasional work at other times, days, or PPCW locations may be required to support operational needs.What We're Looking ForWe know great candidates come from a variety of backgrounds. If you're excited about this role, we encourage you to apply—even if you don't meet every qualification.RequiredHigh school diploma or equivalent2+ years of experience in a customer service or high-volume environmentAbility to communicate effectively with diverse patients and coworkersComfort working independently and as part of a teamWillingness to learn and adapt in a fast-paced clinical environmentNice to HaveExperience in a medical setting or working directly with patientsFamiliarity with electronic health records (EHR)Medical Assistant, Phlebotomy, EMT, or CNA certificationSpanish language skillsPay & Growth$20.37 – $29.68/hourPay is based on experience and internal equity, with opportunities to grow over time.Additional Pay OpportunitiesBilingual premium: +$1.72/hourInterpreter-level premium: +$3.44/hourAfter 6 months, you may be eligible for additional clinic responsibilities that include extra hourly payBenefits & SupportWe offer a benefits package that supports your health, stability, and growth:Paid time off (up to 4 weeks, increases over time)9 paid holidaysMedical, dental, and vision insurance for eligible employees403(b) retirement plan with employer matching contributionsFree, confidential counseling and support (EAP)Ongoing training and developmentApplication TipsPlease include all relevant work experience on your application and resume. We base offers on the experience shared during the hiring process and are not able to adjust compensation after an offer is made.Equal Opportunity EmployerPlanned Parenthood Columbia Willamette is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.