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Customer Success Operations Leader

AlphaSense, Inc.

AlphaSense, Inc. is hiring a Manager, Customer Success Operations in New York City. You will partner with Account Managers, CSMs, and Support to improve productivity and drive adoption, retention, and growth. You’ll own CS metrics, optimize processes, and manage tools like Salesforce, Gainsight, Clari, Gong, and Tableau. You’ll collaborate with leadership to scale programs across strategic segments, build repeatable playbooks, and deliver actionable dashboards that inform decisions company-wide. #J-18808-Ljbffr AlphaSense, Inc.

Vacancy posted 2 days ago
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