Customer Success Operations Leader
AlphaSense, Inc.
AlphaSense, Inc. is hiring a Manager, Customer Success Operations in New York City. You will partner with Account Managers, CSMs, and Support to improve productivity and drive adoption, retention, and growth. You’ll own CS metrics, optimize processes, and manage tools like Salesforce, Gainsight, Clari, Gong, and Tableau. You’ll collaborate with leadership to scale programs across strategic segments, build repeatable playbooks, and deliver actionable dashboards that inform decisions company-wide. #J-18808-Ljbffr AlphaSense, Inc.
$300k - $350k
Radware is seeking a VP of Global Revenue Operations to unify Sales, Marketing, and Customer Success under a strategic, data-driven operational strategy. This position will play a crucial role in driving predictable ARR growth and optimizing deal structures. The ideal...Suggested- Affinity is seeking a Customer Success Operations Manager to scale our CS function within the Revenue Operations group. You will own the roadmap for CS strategy, partner with CS leadership, RevOps, Product, and Finance to enable data-driven decisions and scalable processes...SuggestedWork at office
- Affinity Inc. is building a world-class Customer Success organization and seeks a CS Operations Manager to scale, operate, and deliver customer value. You will drive the roadmap for CS strategy within the Revenue Operations team, powering insights, planning, and processes...Suggested
- Mixpanel is seeking a Senior Customer Strategy & Operations Manager to act as a strategic advisor to the VP of Global Customer Success. The role focuses on understanding, retaining, and growing the customer base through data analysis and operational strategy. This hybrid...Suggested
- A sustainability platform is seeking an experienced Customer Success Operations professional to drive strategic initiatives and enhance customer value. The role requires over 6 years of relevant experience, strong analytical skills, and proficiency in tools like Salesforce...SuggestedWork at office
$230k - $260k
...work on Notion.Notinos (our employees) are customer zero in bringing this future of work to... ...all Notion users.Identify and implement operating frameworks to streamline customer... ...years of experience in customer support and success strategy and operations.3+ years of people...Local area- Watershed is looking for a strategic operator focused on Customer Success to drive operational excellence. The ideal candidate should have 5+ years in customer-side operations within high-growth B2B SaaS or AI companies. You'll design scalable customer operating models...Work at office
- The Opportunity We’re hiring our first dedicated Revenue Operations hire to build the engine behind a go-to-market team that’s growing... ..., data, and processes that let our Sales, Marketing, and Customer Success teams move with speed and precision—and you’ll own them hands...Immediate startRemote work
$130k - $150k
We’re hiring a Deployment Operations Lead to own end-to-end deployments for our enterprise customers. This role is designed for top-tier operators from consulting or Strategy... ...visible role with direct impact on customer success, retention, and expansion. About the Role Own...- About the Role Nitra is seeking a Strategy & Operations Lead to build and scale the operating system behind Customer Success. This high-impact role involves designing and improving systems and processes to drive customer activation, utilization, retention, and expansion...
- ...DescriptionAs Head of Revenue Operations, you'll own the strategy,... ...data, and analytics across the customer journey, build and lead the function... ..., marketing, and customer success leadership. You'll turn... ...end, and make sure every GTM leader has the insight they need to...Shift work
- QA Group is seeking a highly organized Learning Operations Manager to support end-to-end delivery of instructor-led training engagements... ...execution. You will collaborate with Account Managers and Customer Success teams to ensure every engagement runs smoothly from kickoff...
- ...system. Our founding team includes leaders from Goldman Sachs, Uber, Block, Stripe... ..., and AI-powered tooling that scale customer success to many clients without scaling headcount... ...Competencies Experience building operational tooling, automations, or AI-powered internal...Full timeWork at office
$135k - $165k
...value from our work.This role owns the operational foundation for Pendo's Customer Engineering organization: process... ...for this role has strong customer success and sales engineering domain... ...drive them forward. At Pendo, great leaders don't just manage delivery — they operate...Work at officeRemote workFlexible hours3 days per week$172.5k - $260.1k
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And... ...and enterprise technology strategy. The Digital Success and Operations Senior Lead owns the end-to-end health and roadmap of our event...Contract work- A leading talent connection platform is seeking a Customer Success & Revenue Operations Manager. In this remote role, you will align customer success and revenue operations to drive growth, optimize processes across various systems, implement tools like Salesforce, and...Remote job
- GitLab Inc. is looking for a Manager, Customer Success Operations to oversee operational processes and reporting that support their Customer Success Management function. This role involves close collaboration with leadership and various departments to improve efficiency...Remote jobFlexible hours
$88.8k - $111k
...and ATM managed services. Our customers include financial... ...jewelers, and other commercial operations. Our network of operations in... ...’s has been a trusted global leader in secure logistics and cash... ...Brink’s partners for customer success, empowering businesses across...Work at officeLocal areaFlexible hours$200k - $230k
...Director of Revenue Operations Department: Corporate Employment Type: Full Time Location: Shield Technology Partners - NYC Reporting... ...partner to executive leadership across Sales, Marketing, Customer Success, Finance, and Operations. This individual will help drive visibility...Full timeWork at office$80k - $150k
...and thrive. That's why financial leaders like Capital One, Truist, and many... ...serve their small business customers. We are looking to hire a Data Operations Associate who is excited and driven... ...work closely with Enigma’s Customer Success and Product teams and use your scrappy...Full time- ...AIRE Ancient Baths is seeking a Site Operations Manager for our flagship New York location. You will work with the Site Director to ensure seamless daily operations, lead multiple departments, and coach managers to deliver exceptional luxury guest experiences. You will...
- ...A mission-driven organization is looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses on strategic execution, building scalable systems, and optimizing workflows, while partnering with leadership. Ideal...Remote work
$28 - $32 per hour
## Operations Leader - Full TimeBrooklyn,NY,United States**Job ID:** 291878**Store Name/Number:** NY-Downtown Brooklyn (0798)**Address:**210... ...Responsibilities*** **Lead with impact** You'll directly impact store success as you oversee inventory management, replenishment, order...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend work- ...partners. We are 29,000 strong and operate 1,500+ pet care centers in... ...Overview The Operations Leader – Merchandise is responsible... ...Responsibilities To perform this job successfully, an individual must be able... ...merchandise stocking, customer carry-outs, and bank deposits...Hourly payWeekend work
- ...services provider is hiring for the role of Executive Administrative Assistant - Remote. This position involves coordinating day-to-day operations of the department, supervising staff, and assisting with budget preparation and personnel functions. Applicants should have an...Remote work
$132.42k - $217.55k
...strategic, collaborative, and innovative leader to drive Service and Operational Strategy for Financial Protection... ..., with a focus on improving customer experience, scalability, and efficiency... ...routines.Establish KPIs and success measures for transformation initiativesLead...Full timeH1bVisa sponsorshipWork visaFlexible hoursShift work- ...known pizza chain in New York is seeking team members to perform tasks including pizza delivery, stocking ingredients, and providing customer service. Responsibilities involve maintaining inventory and managing the front counter. Ideal candidates will possess a valid...Shift work
- ...Role: Position Overview We are seeking an experienced Operations Leader to take full ownership of day-to-day business operations. As... ...financial performance, driving process improvement, and ensuring customers get consistent, high-quality service. Incumbent will be...
$127k - $269k
...join us!We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC... ...looks likeA background in a customer-facing function (Support, Success, or Sales - Support preferred)Demonstrated ownership mentality...Minimum wageFull timeLocal areaRemote workFlexible hours$120k - $200k
...Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not... ...Product Manager for Veeva Clinical Operations will own the product strategy and roadmap... ...conversation with our group's Senior Leader.Once all interviews are complete, the manager...Work at officeLocal areaRemote workWork from home3 days per week
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