Customer Service Representative - State Farm Agent Team Member

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Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my State Farm agency in 2018 and have been proud to serve the community ever since. As a Panhandle native, I love helping local families and businesses protect what matters most while building lasting relationships within the community.

I earned my Bachelor of Science degree from the University of Florida and am a proud wife and boy mom. Family is incredibly important to me, and that perspective shapes the way I lead my agency and support both our customers and team members.

I stay actively involved in the community as a member of the Crestview Chamber of Commerce and enjoy supporting local events and organizations that help strengthen our area.

Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. I believe that when people feel supported both personally and professionally, they are able to do their best work and build rewarding careers.

Our culture is positive, supportive, and relationship-driven. I'm looking for someone who is motivated, coachable, and genuinely enjoys helping others. If you're looking for an opportunity to grow with a team that values community, professionalism, and work-life balance, I'd love to connect with you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Tiffany Woodham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year


We're Hiring!

We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Tiffany Woodham - State Farm Agent may be the right fit for you!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Crestview, FL.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of University of Florida.

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.