Policy Typist

EASTERN TITLE DIVISION Job Description: The Policy Production Typist is primarily responsible for typing owners and loan policies. Duties also include general assistance to policy department manager and assistant manager. ESSENTIAL FUNCTIONS: Types final owners and loan policies in RamQuest; a minimum of 3 per hour Communicate with agents and or internal staff to complete title polices, endorsements and or any other documentation needed to complete requests. Handles telephone inquiries from both external and internal customers; responds to inquiries regarding file status. Assists, if necessary, in remitting files for transmittal to state office Miscellaneous duties as assigned by supervisor KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED: Working knowledge of county clerks public access programs (i.e. property appraiser, taxes, public records, etc.) Must be computer literate. Must excel in verbal and written communication skills to respond to customer and examiners requests, Proficiency in Word and Excel. Good organizational skills. Ability to prioritize and handle multiple projects. Strong administrative skills. Ability to interface effectively and professionally with all levels of employees and management throughout the Company, as well as customers. Excellent verbal and written communication skills. Detail oriented and good proofing skills. ESSENTIAL FUNCTIONS CONTINUED: Ability to work from 8:30 a.m. to 5p.m. Monday through Friday. Must be personable, positive and a professional representative of the Company. Regular consistent attendance is required, that could include attendance at after hour Company events. Ability to accept supervision. Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors. Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person. Ability to work overtime as requested and approved by supervisor. Perform other duties as assigned by supervisor. KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Ability to prioritize and handle multiple projects. Strong attention to detail and organizational skills. Proficient in Microsoft Office Suite and Outlook. #LI-KT1 Benefits may include: Comprehensive medical, prescriptions, dental and vision plans 401(k) plan with a discretionary company match Shareholder Purchase and Reinvestment Plan Basic life and accidental death and dismemberment insurance premium paid by the company Voluntary supplemental life insurance for employees, spouses and dependent children Fertility and Family Building Benefits Paid Disability benefits Paid time off programs 11 Company paid holidays per year Flexible spending account Health savings account (available to High Deductible Health Plan participants only) Employee Assistance Program Educational Assistance Program Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance Title insurance policies and certain escrow services for the employee's primary personal residence at no charge Transportation benefit plan for mass transit, parking and vanpool, in several markets Old Republic Title is an Equal Opportunity Employer #J-18808-Ljbffr