B2C CX Team Lead — Service Excellence & Operations
Pandora A/S
Pandora NAM is seeking a Team Lead Supervisor for the B2C Customer Experience team. You will oversee day-to-day performance, guide representatives, manage escalations, and ensure policy adherence across phone, email, and digital support channels. You will monitor schedules, coordinate workstreams, and support agents to resolve complex cases while maintaining high service quality as Pandora expands its e-commerce and retail presence. #J-18808-Ljbffr Pandora A/S
Vacancy posted 1 day ago
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