Director of Emergency Services

Director of Emergency Services | Asheville, NC Employment Type: Full-Time Schedule: Days | No Weekends Compensation: $150,000 – $184,745 annually (based on experience) Annual Incentive Bonus: Up to 17.5% Relocation Assistance: Available on a Case-by-Case Basis Overview A nationally recognized Level I Trauma Center in Western North Carolina is seeking an experienced Director of Emergency Services to lead operations within a high-volume Emergency Department. This executive leadership role oversees clinical quality, patient safety, regulatory compliance, operational performance, physician collaboration, employee engagement, and financial stewardship across a complex emergency services environment. The ideal candidate brings proven leadership experience in a large-volume Emergency Department and a demonstrated track record of improving quality outcomes, patient satisfaction, throughput, and operational performance. Responsibilities Provide strategic, operational, and clinical leadership for Emergency Services Lead quality, patient safety, regulatory compliance, and performance improvement initiatives Ensure delivery of high-quality, patient-centered care while maintaining adherence to evidence-based practices Oversee patient throughput, admission and discharge coordination, and departmental efficiency Develop and implement policies, procedures, and operational strategies that support organizational goals Collaborate with physicians, nursing leadership, and interdisciplinary teams to improve clinical outcomes and service delivery Monitor departmental performance metrics and implement action plans to drive continuous improvement Lead employee engagement, retention, succession planning, and leadership development initiatives Manage departmental budgets, staffing plans, labor productivity, and resource utilization Ensure compliance with accreditation, regulatory, and trauma program standards Support growth initiatives, service line expansion, and strategic planning efforts Foster a culture of accountability, transparency, collaboration, and operational excellence Qualifications Required Bachelor of Science in Nursing (BSN) Active RN license Minimum 5 years of Emergency Services experience Minimum 3 years of acute care leadership experience Experience leading operations within a Level I or Level II Trauma Center Strong knowledge of regulatory compliance, accreditation standards, and emergency department operations Demonstrated experience managing budgets, staffing, quality initiatives, and operational performance Preferred Master's degree in Nursing, Healthcare Administration, Business Administration, or related field Experience leading large-volume Emergency Departments Experience in a unionized healthcare environment Track record of improving patient satisfaction, quality outcomes, and operational metrics Experience managing multidisciplinary teams in complex healthcare organizations Compensation & Benefits Competitive executive compensation package Annual incentive bonus opportunity up to 17.5% Relocation assistance available Medical, dental, and vision insurance Retirement savings plan with employer contribution Paid Time Off (PTO) Leadership development and executive education opportunities Tuition assistance and professional development support Life and disability insurance Employee wellness programs Ideal Candidate This opportunity is ideal for an emergency services leader who: Has successful leadership experience within a Level I or Level II Trauma Center Understands regulatory compliance and accreditation requirements Demonstrates strong operational, financial, and quality management expertise Excels at building collaborative relationships with physicians and interdisciplinary teams Has a proven record of improving throughput, patient satisfaction, and clinical outcomes Develops and mentors high-performing leadership teams Uses data-driven decision-making to achieve measurable results #J-18808-Ljbffr