Part-Time Office Administrator

About the Organization

La Raza Centro Legal (LRCL) is a 53-year-old nonprofit organization based in San Francisco’s Mission District, providing free legal representation to low-income community members throughout the Bay Area. We provide services in Immigration Law, Elder & Disability Law, and Workers’ Rights. We pride ourselves on a collaborative, professional, and inclusive culture, and we are committed to providing high-quality legal services to the communities we serve. Staff are offered opportunities for professional development, and our office culture supports work-life balance.

Position Overview

Reporting to the Deputy Director, the Office Administrator provides administrative support to La Raza Centro Legal as a whole, as well as dedicated support to specific program teams.

The Office Administrator and other staff at reception are the face of the organization and the public’s first point of contact with La Raza Centro Legal. The Office Administrator sets the tone for the organization’s relationships with community members, government officials, and other stakeholders and partners, and must represent LRCL with diplomacy, dedication, and cultural humility.

The Office Administrator has primary responsibility for reception and front desk duties, triaging phone calls, database entry, pre screening and intake for people seeking services, providing referrals to community members seeking services and support, tracking calls, emails, and walk-ins, and supporting legal program clinics and intake processes. Like all LRCL staff, the Office Administrator will also support a variety of organizational efforts and must be highly organized, detail-oriented, flexible, and able to work independently.

This position is ideal for someone who is bilingual (Spanish and English) or multilingual, excels at multitasking, and is interested in developing nonprofit administrative skills.

Responsibilities

Administrative Support

• Oversees and maintains day-to-day office activities.
• Serves as the organization’s primary front-line representative: greets visitors at the front reception desk and creates a welcoming, professional environment for clients, visitors, and stakeholders; supervises any staff or contractors working in the main reception and intake area.
• Assists with the initial intake process for individuals and groups seeking services or information.
• Prepares, processes, delivers, and picks up mail, faxes, and email correspondence.
• Triages and directs all incoming phone calls, walk-ins, inquiries, and emails with the diplomacy, dignity, and cultural humility appropriate to a legacy civil rights organization serving impacted community members.
• Receives, organizes, and distributes physical mail to appropriate staff.
• Orders and organizes office supplies.
• Manages the contact database, including updating contact information and conducting periodic accuracy audits.
• Provides as-needed support for events and meetings throughout the year, including legal clinics, community meetings, and fundraising events.
• Responds to and triages emails sent to View email address on click.appcast.io.
• Performs other administrative, clerical, and project tasks as needed

Facilities & Equipment

• Holds keys to the office and ensures all keys and locks are kept secure; copies or shares keys only as needed, in coordination with the Executive Director or Deputy Director.
• Maintains the relationship with building management, including placing and following up on office work orders.
• Arranges maintenance for major office equipment (copier, printers, fax machine), including liaising with vendors when equipment malfunctions and ensuring equipment is stocked with paper, toner, and other supplies.
• Serves as the primary liaison and point of contact for vendors and suppliers of office supplies, equipment, and services.
• Works with the Executive Director to ensure the office layout supports a safe, healthy environment that balances team needs with organizational goals, including office relocations and space allocation.

Requirements

• Spanish language proficiency
• Prior experience performing administrative functions preferred
• Detail-oriented
• Highly collaborative
• Able to work independently and take initiative