Collections Specialist - Remote
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Collections Specialist Remote Job Duties: Meet the defined productivity metric of a minimum of 30 daily claim touches while maintaining a high quality standard of collection efforts performed
Complete high volume phone calls and web portal inquiries to assigned payors in a fast paced, goal oriented environment
Tenacity to follow through on all collection issues, including but not limited to the reprocessing of incorrectly denied claims and resolving client discrepancies and partial payments
Provide excellent customer service to peers, management, and clients at all times
Report daily to project manager on tasks completed and potential obstacles encountered
Participate in project team stand-up meetings
Must communicate & follow up effectively with assigned payor mix
Enlist the efforts of project team leads and management when necessary to accelerate the collection process
Perform other assigned tasks and duties necessary to support the project team
Vacancy posted 5 days ago
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