Service Consultant

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position Full Time Salary Negotiable Job Responsibilities Work with customers to ensure we meet and address all vehicle maintenance needs Write repair orders for customers with full transparency of cost and time estimates Provide exceptional and timely communication-keeping customers updated throughout the process Communicate frequently with Technicians and Parts to ensure timely completion of work Exhibit a positive attitude and strong work ethic with customers and co-workers. Utilize cutting edge Fixed Operations Technology Other duties as assigned Job Requirements Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Previous Automotive Service Advisor Experience is a plus but not required Willingness to undergo a background check and drug screen in accordance with local law/regulations. 18+ years of age or older to comply with the company driving policy Benefits Pay ranges between $50,000-100,000 per year. This includes incentive-based pay, so your skill and effort drive your income! Medical, Dental, Vision Insurance, and 401K Paid Vacation and Sick Time Discounts on products, services, and vehicles Extensive and ongoing training with specialists EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws #J-18808-Ljbffr Hyundai Motor America