Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Team Member

Michael's Inc

Store - PORT-JANTZEN BEACH, OR

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

  • Help customers shop, locate products, and provide them with solutions

  • Provide a fast and friendly checkout experience; execute cash handling to standards

  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

  • Educate customers on the Voice of Customer (VOC) survey

  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

  • Participate in the truck unload, stocking, and planogram (POGs) processes

  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned

  • Support shrink and safety programs

  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members

  • Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

  • Retail and/or customer service experience preferred

Physical Requirements

Work Environment

  • Ability to remain standing for long periods of time

  • Ability to move throughout the store

  • Regular bending, lifting, carrying, reaching, and stretching

  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (  and  Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit  .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (

Federal FMLA Poster

Federal EPPAC Poster (

Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Customer Service Team Member in Portland, OR vacancy
  • $15.95 per hour

     ...Customer Service Rep Beaverton, Oregon, LIXIOY OR INC. About Us Our Customer Service Position is an entry level position. We have...  ...communicating full time needs with manager. Many of our team members began their careers as delivery drivers and today are successful... 
    Suggested
    Hourly pay
    Full time
    Part time
    Work at office
    Flexible hours
    Shift work

    Domino's Pizza LLC

    Beaverton, OR
    14 days ago
  • $17.75 - $18.75 per hour

     ...Join Our Customer Service Team! Salmon Creek Indoor Customer Service Representatives are vital to the success of our business. As the face of Salmon Creek Indoor, they help give customers the best possible experience by providing exceptional service. That means they... 
    Suggested
    Hourly pay
    Casual work
    Flexible hours
    Weekend work
    Day shift
    Afternoon shift
    Weekday work

    Lil Kickers

    Vancouver, WA
    4 days ago
  •  ...Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives...  ...friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at... 
    Suggested

    Domino's Pizza LLC

    Clackamas, OR
    8 hours ago
  •  ...Enthusiastic, Upbeat candidates with excellent people skills and strong desire to help others to join our marketing team in a marketing/customer service capacity. We provide dynamic team support, one on one mentoring and all the resources you need to be successful. As... 
    Suggested
    Remote work
    Flexible hours

    Career Advancement Group

    Portland, OR
    5 days ago
  • $18 - $25 per hour

     ...divh2Customer Service Representative/h2pBenefits: 401(k), 401(k) matching...  ...remain open until filled. Customer Service Representative is...  ...timely manner to appropriate staff members./liliWhen staff members arent...  ...a message./liliContact proper team members with immediate customer... 
    Suggested
    Hourly pay
    Immediate start

    AE Plumbing, Heating Air

    Gresham, OR
    4 days ago
  •  ...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Beaverton, OR
    3 days ago
  • $14 per hour

     ...We are looking for a Customer Service Agent living in USA. Work from Home. Must reside in USA. Location: Need to be located in USA, but it is permanently remote. Rate: $14.00 / hr. The schedule you will be 9 am to 6:00 pm Monday thru Friday for the first... 
    Work at office
    Remote work
    Work from home
    Monday to Friday
    Weekend work

    Workoo Technologies

    Portland, OR
    3 days ago
  • $17.13 per hour

     ...communicating full time needs with manager. Advancement Many of our team members began their careers as delivery drivers and today are...  ...written instructions. * Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person... 
    Hourly pay
    Full time
    Part time
    Work at office
    Flexible hours
    Shift work

    Domino's Pizza LLC

    Vancouver, WA
    8 hours ago
  • $19.7 per hour

     ...essential to the success of our retail stores. Customer Service Specialists work closely with wholesale...  ...Connection with an inclusive team and commitment to our own and broader communities...  ...Your video interview is reviewed by a member of our Recruitment team and our top... 
    Hourly pay
    Full time
    Contract work
    For contractors
    Work experience placement
    Local area
    Afternoon shift

    Sherwin-Williams

    Portland, OR
    1 day ago
  •  ...The following general description applies to all hourly store team members. Please read the detailed information listed below. Job...  ...correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in... 
    Hourly pay
    Work at office
    Flexible hours
    Shift work
    Night shift

    Domino's Pizza LLC

    Portland, OR
    8 hours ago
  •  ...The following general description applies to all hourly store team members. Please read the detailed information listed below. Job...  ...correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in... 
    Hourly pay
    Work at office
    Flexible hours
    Shift work
    Night shift

    Domino's Pizza LLC

    Portland, OR
    5 days ago
  •  ...Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated...  ...Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and... 
    Start working today
    Local area

    U-Haul

    Portland, OR
    15 hours ago
  •  ...mostly nights and weekends, some days available. We are looking for hard working applicants with great customer service and cash handling skills, who work well in a team environment as well as independently. Experience is helpful, especially in quick service restaurants,... 
    Flexible hours
    Shift work
    Night shift
    Weekend work
    2 days per week

    Domino's Pizza LLC

    Portland, OR
    5 days ago
  • $19.7 per hour

     ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer... 
    Hourly pay
    Full time
    For contractors
    Work experience placement
    Afternoon shift

    The Sherwin-Williams Company

    Portland, OR
    2 days ago
  •  ...company focus on pushing people to there max potential and working together efficiently as a team to get the job done while still having fun! Job Description Customer service reps are responsible for making pizzas, helping customers, handing out orders, tending the ovens... 
    Minimum wage

    Domino's Pizza

    Tualatin, OR
    8 hours ago
  •  ...and delivers a distinctive and delightful customer experience. + Registers sales on...  ...fair, friendly, and efficient checkout service. Customer Experience + Engages customers...  ...customer service best practices with all team members to deliver a distinctive and delightful... 
    Hourly pay
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Happy Valley, OR
    1 day ago
  •  ...Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service... 

    U-Haul International, Inc

    Portland, OR
    2 days ago
  • $21 - $24 per hour

     ...Customer Service Representative 1 Typical Starting Base Rate Range of $21.00 to $24.00 Per Hour...  ..., high performance culture where team players with innovative ideas and a sense...  ...development program for all manufacturing team members a generous tuition reimbursement... 
    Hourly pay
    Work at office
    Monday to Friday

    Leupold

    Beaverton, OR
    4 days ago
  • $16 - $18 per hour

     ...Customer Service Representative Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested...  ...delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately... 
    Hourly pay

    FastSigns

    Portland, OR
    3 days ago
  • $17.13 - $17.5 per hour

     ...Title: Customer Service Representative Job Description: Job Overview The Customer Service Representative will be responsible...  ..., policies, and procedures Perform work assignments in a team with other employees Perform repetitive tasks... 
    Hourly pay
    Monday to Friday
    Shift work

    SBM Management Services

    Vancouver, WA
    3 days ago
  •  ...Customer Service Representative The Customer Service Representative resolves incoming calls, makes outgoing calls, follows through on emails...  ...include the ability to work independently or as part of a team, work with minimum supervision, take initiative, multitask, ability... 
    Local area

    Therapeutic Associates Physical Therapy

    Clackamas, OR
    3 days ago
  • $18.7 per hour

     ...Customer Service Representative Location : Location US-OR-Portland Location/Org Data : Name 5th and Alder Retail Location...  ...Love What You Do...Make A Difference! Consider joining our team if you want: An opportunity to work for an employer of... 
    Full time
    Work at office
    Monday to Friday

    WaFd Bank

    Portland, OR
    4 days ago
  •  ...and delivers a distinctive and delightful customer experience. Registers sales on...  ...fair, friendly, and efficient checkout service. Customer Experience Engages customers...  ...customer service best practices with all team members to deliver a distinctive and delightful... 
    Hourly pay
    Part time
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Portland, OR
    5 days ago
  • $17.75 - $18.75 per hour

     ...people who value safety, enjoy working as a team and have a positive work attitude. The...  ...environment while maintaining 100% total customer focus. People First, Excellence Always CSI...  ...Functions: * Provide exceptional guest service. Be courteous, always greet and thank all... 
    Weekly pay
    Full time
    Part time
    For contractors
    Local area
    Immediate start
    Shift work
    Night shift
    Day shift
    Afternoon shift
    Early shift

    Chevron

    Beaverton, OR
    3 days ago
  •  ...Customer Service Specialist Company: Ultimate Staffing (Roth Staffing Companies) Location: Remote (High-volume setting) Overview The Customer Service Specialist focuses on understanding and fulfilling customer needs while building and maintaining strong relationships.... 
    Local area
    Remote work

    Kanz.us

    Beaverton, OR
    1 day ago
  • $33.1 per hour

     ...Customer Service Representative - FT Union Position; Up to5positions Customer Contact Center-E;Portland,Oregon (US-OR) Regular FT...  ...decisions with limited information, and work in a structured team environment. Sustained sitting for 6-8 hours per day, hand/... 
    Hourly pay
    Full time
    Contract work
    Live in
    Flexible hours

    NW Natural

    Portland, OR
    5 days ago
  • $19.62 - $23.55 per hour

     ...BottleDrop Customer Care Associate - Glisan Glisan RC 704 - Portland, OR 97230 Overview Salary Range $19.62 - $23.55 Hourly Position Type Full Time Description Our Vision A world where no resource is wasted. Our Mission To ensure that no resource... 
    Hourly pay
    Full time
    Flexible hours

    OBRC

    Portland, OR
    2 days ago
  •  ...to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute...  ...via computer, and assist the outside sales team by preparing price quotes and sourcing... 
    Full time
    Work at office
    Flexible hours
    Shift work

    DXP Enterprises

    Tualatin, OR
    5 days ago
  • $17 - $19 per hour

     ...Assistant Managers are accountable for building customer relationships through in-person and phone...  ...with us, you should consider joining the team. We look for employees who are reliable,...  ...the year, increasing with years of service. Generous 401(k) match with Traditional... 
    Work experience placement
    Seasonal work
    Work at office
    Day shift

    Extra Space

    Portland, OR
    4 days ago
  • $18.39 - $20.58 per hour

     ...starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive...  ...skills who thrives in a fast-paced, team-driven environment? We’re looking for a Medicaid Customer Service Representative to join our team and deliver exceptional... 
    Hourly pay
    Full time
    Work at office
    Work from home
    Monday to Friday

    Moda Health

    Portland, OR
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Team Member. Be the first to apply!