Office Director

Summary

The Office Director for the Office of Consular Applications (CA) is located in Washington DC reporting directly to the Deputy Chief Information Officer (DCIO) for Enterprise leads and executes the Departments global consular applications program supporting visa passport and overseas citizens services is also responsible for ensuring the security interoperability and worldwide implementation of consular technology systems.

Duties

The Office of Consular Applications (CA) is responsible for the design development testing maintenance training security and worldwide implementation of the Departments consular applications supporting visa passport and overseas citizens services operations across more than 240 overseas posts and 30 domestic centers and agencies.

The incumbent manages an office with an annual budget exceeding $820 million a direct-hire staff of over 160 employees and a contractor workforce of more than 1400 overseeing approximately 47% of the Department of States IT footprint including over 70% of the Departments High Value Assets.

Additional duties and functions include the following:

• Serves as the principal advisor to senior Department Bureau and U.S. Government (USG) leaders on all matters related to consular applications. Provides executive oversight direction and management of all consular applications including their development maintenance updates and security ensuring compliance with Congressional mandates FISMA and FITARA requirements; and directs strategic development of consular applications and associated systems providing authoritative technical and programmatic advice on current and emerging needs.
• Manages a budget exceeding $820 million overseeing large-scale highly complex contracts from procurement through oversight subject to periodic independent audits. Serves as system owner for consular applications developing and maintaining Department-wide policy guidance on consular applications and systems development.
• Leads reviews of major consular program areas including Passport Services American Citizen Services Immigrant and Non-immigrant Visas Consular Management Fraud Prevention Programs NameCheck biometrics and systems interoperability; and integrates emerging technologies including AI machine learning and facial recognition into worldwide consular operations to strengthen global connectivity and border security.
• Represents the Bureau and Department in interagency forums coordinating with the Department of Homeland Security (DHS) and other partners on border security counterterrorism and law enforcement objectives. Engages extensively with senior officials across the Department other federal agencies (e.g. DHS FBI) Congress and private-sector partners to advocate for and defend Department IT policy and consular technology initiatives.
• Exercises full supervisory authority over subordinate Division Directors and staff including hiring performance management disciplinary actions awards and resource allocation across seven divisions: Management and Administration Cybersecurity Visa Platforms and Automation Common Services Citizenship Services and Enterprise Operations. Develops and adjusts long-range strategic plans resolving complex controversial and high-impact issues affecting the Departments global consular mission.

Requirements

Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Verification of Employment Eligibility in the United States is required.
• Must be able to obtain and maintain a Top Secret security clearance.
• Requires a financial disclosure statement OGE-278.
• One year probationary period unless excepted by regulation.

This position is a drug-testing designated position subject to random testing for illegal drug use. Appointment will be subject to the applicants completion and favorable adjudication of a background security investigation. The Ethics in Government Act PL 95-521 requires the applicant selected for the this position submit a financial disclosure statement OGE-278 prior to assuming the SES position annually and upon termination of employment.

Qualifications

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race sex color religion or national origin.

As a basic requirement for entry into the SES applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) listed below. Typically experience of this nature will have been gained at or above the GS-14/15 grade level in the federal service or its equivalent in the private sector.

The application process to recruit for this position is the RESUME BASED must show that youpossessthe Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications( MTQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will not be reviewed and will be disqualified . If your resume does not reflectdemonstratedevidence of these qualifications you may not receive consideration for the position. Pleasesubmityour2-pageresumeas anadditionalattachment. It is strongly recommended that yousubmityour 2-page resume inPDF format.

There is NO requirement to prepare a narrative statement specifically addressing ECQs or MTQs. Separate narratives will not be accepted or reviewed.

EXECUTIVE CORE QUALIFICATIONS (ECQs):

YOUR RESUME (NOT TO EXCEED TWO PAGES) MUST CLEARLY DOCUMENT AND DEMONSTRATE THE FOLLOWING EVIDENCE OF YOUR ECQs :

ECQ 1 Commitment to Rule of Law and the Principles of the American Founding.

This core qualification requires a demonstrated knowledge of the American system of government commitment to uphold the Constitution and the rule of law and commitment to serve the American people.

ECQ 2 Driving Efficiency.

This core qualification involves the demonstrated ability to strategically and efficiently manage resources budget effectively cut wasteful spending and pursue efficiency through process and technological upgrades.

ECQ 3 Merit and Competence.

This core qualification involves the demonstrated knowledge ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ 4 Leading People.

This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organizations vision mission and goals and to drive a high-performance high-accountability culture. This includes when necessary the ability to lead people through change and to hold individuals accountable.

ECQ 5 Achieving Results.

This core qualification involves the demonstrated ability to achieve both individual and organizational results and to align results to stated goals from superiors.

NOTE: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP) or have SES reinstatement eligibility you should attach proof (e.g. SF-50 Certification by OPMs SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

MANDATORY TECHNICAL QUALIFICATION (MTQ)s:

IN ADDITION YOU WILL BE EVALUATED ON ALL OF THE FOLLOWING MANDATORY TECHNICAL QUALIFICATION (MTQ):

Your responses to the MTQ should be embedded/addressed within your resume not to exceed two pages.

MTQ 1

Demonstrated executive-level experience planning directing and managing large-scale mission-critical information technology programs including budget formulation staffing and contractor oversight in support of a large public or private organizations operations.

MTQ 2

Demonstrated expert knowledge of advanced information technology functions including IT governance enterprise architecture applications development capital planning and cybersecurity combined with the ability to advocate and negotiate technology policy and program positions with senior USG officials Congressional staff interagency partners and industry representatives.

NOTE: Your demonstrated leadership ability and the evidence of the ECQs and MTQs must be clearly shown in your resume. A separate narrative statement will not be accepted.

A sample 2-page resume that incorporates ECQs and MTQs can be viewed on this link (indexed at page 16 - 17) Guide to Senior Executive Service Qualifications and Senior Executive Service Qualifications & Fundamental-Competencies.

YOU WILL BE ELIMINATED FROM FURTHER CONSIDERATION IF YOU FAIL TO FULLY DEMONSTRATE EACH ECQ AND MTQ AND IF YOUR RESUME EXCEEDS TWO (2) PAGES.

Current or Former (within last 5 years) Political Appointees: The Office of Personnel Management (OPM) must authorize any employment offers made to current or former (within the last 5 years) political Schedule A Schedule C or Noncareer SES employees in the Executive Branch. If you are currently or have been within the last 5 years a political Schedule A Schedule C or Noncareer SES employee please indicate this in your in a Schedule A Schedule C or Noncareer SES appointment WILL NOT eliminate you from consideration.

Additional information

For reasonable accommodation at the U.S. Department of State please contact the Office of Accessibility and Accommodations at or .

Background Investigation: To ensure the accomplishment of its mission the Department of State requires each and every employee to be reliable and trustworthy. To meet those standards all selected applicants must undergo and successfully complete a background investigation for Top Secret/Sensitive Compartment Information clearance as a condition of placement in this Special Sensitive position. This review includes financial issues such as delinquency in the payment of debts child support and/or tax obligations as well as certain criminal offenses and illegal use or possession of drugs.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities including Presidential Memoranda Executive Orders interpretive U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

Director