Operations Coordinator

Job Description

Job Description

Description:

We are ERock!

ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint.

At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

Role Overview:

At ERock, our people are our greatest asset, and we put a strong focus on providing the attention and development necessary to drive employee success. The Operations Coordinator is responsible for day-to-day scheduling and work order management across the Operations and Maintenance team. This role will schedule and coordinate planned and corrective maintenance activities across a diverse portfolio, working with area managers and technicians to meet contractual obligations and ensure availability.

Key Responsibilities:

• Create and maintain schedule for preventative and corrective maintenance activities throughout the generator fleet
• Manage the full work order life cycle from entered to invoiced
• Coordinate larger repair projects, working with various third-parties to complete jobs
• Generate quotes for work orders above certain revenue thresholds, gaining internal and external approval
• Work closely with procurement, generating requests for quotes and purchase orders for materials and subcontractors
• Work closely with accounting to ensure work orders are billed properly
• Track and report various KPI’s to upper management
• Assist with continuous improvement of CMMS system, developing and testing new features
• Evaluating potential problems and work with management to develop solutions
• Maintain effective communication with various internal parties (engineering, procurement, accounting, commissioning, etc.) to ensure activity completion and reporting

Basic (Required) Qualifications:

• Bachelor’s Degree or Related Experience
• Proficiency in Microsoft Office Suite applications
• Excellent interpersonal, organizational, presentation, and project management skills related to prioritizing and executing timely deliverables within timeline, scope, and budget
• The ability to understand business needs to drive buy-in among company leaders to enable transformation and advance strategic priorities while building rapport and fostering a collaborative working environment
• An analytical mind with strong attention to detail and business acumen
• Outstanding organizational and critical thinking skills
• Excellent communication and leadership abilities
• Ability to make significant, quick independent decisions

Preferred Qualifications:

• Demonstrated thought-leadership in learning, challenging the status quo and achieving exceptional results
• Possess excellent communication skills and an ability to influence a variety of audiences
• Past experience in a similar role
• Build constructive and effective relationships with a broad and diverse group of business partners
• Have the ability to follow up on incomplete tasks and drive to completion
• Proficient organizational skills
• Have the ability to provide effective communication (written and verbal)
• Past experience with data analysis and reporting
• Past experience with CMMS programs

Benefits:

• Medical, Dental, Vision, and Prescription Drug Insurance
• Company-Paid Life Insurance
• Flexible Spending Account (FSA)
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off – Sick & Vacation Time
• Paid Holidays
• Hybrid Schedule
• Cool Open-Office Concept

Do you have what it takes to join the ERock team? Send us your cover letter and resume today.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ERock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At ERock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”