Accounts Receivable Clerk

Job Description

Job Description

Major Wholesale Distribution Company seeks Accounts Receivable Clerk to support their team!

Overview

The Customer Care Accounts Receivable Representative assists customers in response to inquiries about products and services. Assists customer with placing product orders.

Primary Responsibilities

• Assist specific customers in the division with key back-office processes (e.g., accounts receivable, order processing, customer service, etc.); work in conjunction with Customer Account Services (CAS) back-office resources who will be performing similar functions
• Resolve internal and external customer issues by returning/acknowledging phone calls and emails in a timely manner and providing responses and resolution in a reasonable amount of time
• Answer questions for accounts involved in the accounts receivable process
• Research accounts and communicate to customers the reason for open invoices, short pays, and open credits and document accounts accordingly
• Follow up on general customer collections as requested by Customer Account Services Accounts Receivable (A/R), utilizing the established delinquency, aging and collection letter and follow up guidelines
• Work with customers, Salesforce, and Customer Account Services (CAS) Accounts Receivable to complete necessary paperwork and forward to the A/R Supervisor
• Assist with research of any missing invoices
• Maintain effective and consistent communication with Sales Teams and employees at CAS
• Answer general Sales Team questions and resolve issues related to A/R
• Provide invoice copies and other document or information requests
• Process incoming orders from customers
• Answer general order inquiries, providing first level support, and minimizing call transfers
• Stay abreast of state-specific alcoholic beverage laws and state listings laws
• Responsible for Accounts Receivable functions on all accounts as well as answering inbound phone calls and processing inbound cases
• Perform other job-related duties as assigned

Minimum Qualifications

• High school diploma or equivalency plus 1 year of experience
• Knowledge with Generally Accepted Accounting Principles (GAAP), federal regulatory guidelines, and organizational objectives
• Proficiency using Microsoft Excel spreadsheets in creating pivot tables, develop charts, and complex formulas
  

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

About A+
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting!
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.

Company Description

About A+\r\nSince being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.\r\nWhether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting!\r\nA+ Consulting holds certifications as a Small Business and Minority Business Enterprise.