Bar and Desk Manager

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Bar & Desk Manager

The Aloft Indianapolis Downtown (New Marriott property opening August 2024) is looking for an energetic, results driven and knowledgeable individual to oversee the evening W XYZ Bar and Front Desk operations at Indy's newest and trendiest hotel destination; boasting 128 guestrooms, a full-service bar and a small plate dining concept. Aloft is a hip Marriott lifestyle brand focused on style, personality and a lively hotel social scene to cater to the next gen traveler.

This is an incredibly unique opportunity for an individual with bar or restaurant management experience to oversee a beverage program and bar operations, but also gain knowledge of hotel operations with front desk oversight for career growth and development.

As W XYZ Bar & Desk Manager, you will be in charge of:

• Curating the beverage program at W XYZ Bar
• Own local marketing efforts and weekly lobby activations around F&B
• Interviewing, hiring and developing a successful bar and front desk team.
• Overseeing and achieving budgeted revenues and expenses and maximizing profitability related to the F&B & Front Desk departments.
• Ensuring food and drinks quality and availability to guests in a timely and efficient manner through continuous evaluation and coaching processes.
• Maintaining procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures.
• Receiving departmental related guest feedback and ensuring coaching sessions, training and action plans resulting in the improvement of guest satisfaction scores.
• Assisting in monitoring and developing team member performance and safety to include, but not limited to, providing supervision, coaching & counseling and evaluations.
• Creating, maintaining and performing inventories and purchases for the department; while maintaining operation and financial balance.

Requirements

• High school graduate or equivalent.
• Must have prior bartending experience
• Prior leadership experience preferred
• Must have second shift availability
• Must be able to speak, hear, write and understand the English language in a professional manner.
• Proficiency in the use of a computer is necessary (i.e. Microsoft Office Suite).
• Must be able to sit/stand/walk for long periods of time.
• Ability to handle pressure situations and exercise good judgment
• Must have previous experience in the Rooms Division, in a supervision role, for a period of two or more years.
• Must demonstrate strong leadership skills and the ability to nurture managers-in-training.
• Must be detail-oriented and organized.
• Must be able to work closely and communicate with all associates, departments, guests, and clients in a professional manner.
• Must be highly service-oriented.

Benefits

Scarlett Hotel Group is a growing hospitality leadership company that manages a diverse portfolio of hotels that include Hilton, Hyatt and Marriott brands. In SHG, we work through a culture of delivering amazing service, excellent associate environments, sales and profit in every property we lead. We are a people first company whose commitment to our associate's well-being goes beyond the work place. We strive to provide a comprehensive benefits package to support your immediate needs and long-term goals

• Medical insurance
• Vision Insurance
• Dental insurance
• 401(k) with matching contribution
• Performance based bonus potential (paid out monthly)
• Vacation time based on years of service in hospitality industry
• Hotel room discounts
• Internal development and growth opportunities

SHG is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees.

Job Type: Full-time

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Indianapolis, IN 46204 (Required)

Ability to Relocate:

• Indianapolis, IN 46204: Relocate before starting work (Required)

Work Location: In person