Sr Client Manager: Hospital/Health Systems (West Coast)-LHB [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Client Manager: Hospital/Health Systems (West Coast)-LHB based in United States.

This role is a strategic client-facing position focused on managing and growing a portfolio of complex hospital and health system accounts within a self-funded healthcare environment. You will act as a trusted advisor to senior-level stakeholders and brokers, ensuring high-quality service delivery while driving retention and revenue growth across assigned clients. The position requires strong consultative skills, commercial acumen, and the ability to influence decision-makers in a highly regulated healthcare landscape. You will oversee multiple large accounts, coordinate cross-functional support teams, and ensure client expectations are consistently exceeded. The environment is fast-paced, relationship-driven, and centered on long-term partnership development. This is a high-impact role combining strategic account leadership with hands-on client management across the West Coast market.

Accountabilities:

• Manage and grow a portfolio of complex hospital and health system accounts, ensuring strong retention, revenue growth, and client satisfaction.
• Serve as the primary strategic advisor to senior client stakeholders and brokers, maintaining executive-level relationships and trust.
• Identify new business opportunities within existing accounts and support expansion of services and solutions.
• Oversee service delivery across multiple client groups, coordinating with internal teams and client coordinators to ensure seamless execution.
• Monitor account performance, resolve client issues, and ensure all service commitments are met or exceeded.
• Support development of client strategies aligned with self-funded benefits programs and market trends.
• Provide coaching or mentorship to junior team members when applicable, contributing to overall team performance.

Requirements:

• Bachelor’s degree with 7+ years of experience in client management, or equivalent experience in a TPA, health insurance, or employee benefits environment; alternatively, high school diploma with 11+ years of relevant industry experience.
• Strong understanding of self-funded health plans, employee benefits, and related regulatory frameworks (ERISA, COBRA, HIPAA, ACA).
• Proven experience managing complex, high-value client relationships and engaging with senior executive stakeholders.
• Excellent communication, presentation, and negotiation skills with the ability to influence decision-makers.
• Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to mentor or support team members and contribute to team development and success.
• Willingness and ability to travel up to 25% as required.
• Self-motivated, results-driven, and comfortable working in a remote, fast-paced environment.

Benefits:

• Competitive annual salary ranging from $77,800 to $146,100, plus eligibility for performance-based incentives.
• Comprehensive benefits package including medical, dental, vision, life, and disability insurance.
• 401(k) retirement savings plan and pension plan options.
• Paid time off, paid holidays, and paid parental leave.
• Tuition reimbursement and employee assistance programs supporting personal and professional development.
• Flexible remote work arrangement within the continental United States (excluding AK, HI, NY).
• Opportunity to work in a client-focused, growth-oriented organization within the healthcare benefits industry.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.