Logistics Business Support (Bilingual Korean/ English)
$27 - $37 per hourWoongjin, INC.
Logistics Business Support (Bilingual Korean/English)
Contract
Compensation: USD 27 - USD 37 - hourly
Company Description
Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
1. Management Reporting & Leadership Support
- Prepare reports and performance summaries for management review.
- Support the Group/Sales Team Leaders in daily administrative tasks and strategic initiatives.
- Assist in tracking performance data and generating business reports as directed.
2. Pricing Support & Inquiry Handling
- Respond to customer inquiries regarding service status and general requests.
- Support the preparation of freight rate quotations and pricing proposals under the guidance of the Sales lead.
- Provide administrative assistance for rate documentation and contract filing.
3. Inside Sales Support & Database Management
- Assist in maintaining relationships with existing and potential customers through follow-up communications.
- Manage and update CRM systems and sales databases to ensure data accuracy.
- Monitor sales pipeline progress and update lead status based on team input.
4. Customer Service & Internal Coordination
- Follow up on customer complaints and coordinate with relevant departments for resolution.
- Ensure timely communication between internal teams to resolve operational issues.
- Support administrative tasks related to sales orders and shipment processing.
5. Cross-Functional Coordination
- Facilitate communication between Sales and Operations teams.
- Collaborate with Pricing, Legal, and Finance teams to support contract administration.
- Provide operational support for new business implementation and cross-departmental projects.
6. Sales Documentation & Profitability Analysis
- Assist in the formatting and preparation of sales materials, proposals, and presentations.
- Support Excel-based data tasks, such as P&L simulations and profitability data entry.
- Assist in compiling data for margin analysis and pricing evaluations.
7. Market Research & Admin Support
- Conduct market research to identify industry trends and potential client lists.
- Provide administrative assistance for business development activities and client meetings.
8. Process Improvement & Operational Support
- Provide daily operational support to enhance internal workflow efficiency.
- Contribute to initiatives aimed at improving service productivity and customer satisfaction.
- Perform ad-hoc reporting, as required.
- Perform other job related duties as required
Qualifications
- Entry level or less than 3 years of logistics operation or sales support or business development support experience
- Bachelor's degree in Logistics, Business Administration, Supply chain management, Marketing or a related field.
- Excellent written and oral skills (English/Korean) required
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus.
- Self-motivated, team-oriented, and adaptable to a fast-paced environment.
- Willingness to expand knowledge of logistics industry
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
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Woongjin, INC.Vacancy posted 7 hours ago
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