Customer Experience Supervisor - Lead CX Team (Remote)
Broad River Retail
Brooklyn, NY
- Remote job
Broad River Retail is seeking a Customer Solutions Supervisor to lead the Customer Experience Team at the Fort Mill site. You will manage a group of Customer Service Agents, monitor performance, and guide daily activities to ensure quality service. Reporting to the Customer Experience Manager, you will mentor staff, perform coaching, drive process improvements, analyze service levels, and participate in hiring and training initiatives to deliver memorable customer interactions. #J-18808-Ljbffr Broad River Retail
Vacancy posted 2 days ago
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