Autism Services Coordinator HYBRID

Autism Services Coordinator

The Autism Services Coordinator screens to determine appropriate level of care and eligibility for Oakland Community Health Network services primarily for persons with intellectual/developmental disabilities (I/DD) and will complete the screening process for any ABA service requests. May also be assigned children with emotional disturbances and/or adults with mental illness. This position is both office and community-based and will require the ability to travel in the Oakland County area as needed. Flexibility in scheduling is also required.

Essential Functions

• Welcome all individuals in need with excellent customer service skills, empathy, and support.
• Ensure adequate, accurate and timely eligibility screenings.
• Assists in determination of eligibility for Medicaid specialty services and supports, based upon screening and coordination with OCHN Access Team and OCHN Clinical Diagnosticians.
• Be able to complete all documentation accurately and completely within the appropriate time frames.
• Set intake appointments with Core Provider Agencies and other community agencies.
• Understand and adhere to established Quality Improvement Indicators and Due Process timelines.
• Understand OCHN provider network and be able to inform appropriate and available choice of agency and services to those who are deemed eligible for OCHN-funded services.
• Have a knowledge of multiple community resources and communicate these resources to individuals who are in need and/or do not meet criteria for OCCMHA services.
• Be able to link individuals/families to and coordinate with mental health crisis services when appropriate.
• Provide screening for individuals requesting ABA, coordinate ADOS appointments and link to chosen provider as needed.
• Advocates for youth and families to reduce wait times to start of support and services.
• Collect all necessary documentation and data for OCHN.
• Understand ABA and Core Provider wait list policies and procedures and be able to appropriately place individuals on the waitlist when necessary.
• Other duties as assigned.

Job Requirements and Qualifications

• Education: Master's degree in relevant discipline required
• Training Requirements (licenses, programs, or certificates): State of Michigan license, certification and/or registration as, Psychologist (LLP, LP), Social Worker (LMSW/LLMSW), Counselor (LPC/LLPC), or Marriage and Family Therapist (LMFT/LLMFT). For children's services - maintain/attain 24 hours annually of child-specific training (Child Diagnostic and Treatment Professional)
• Experience Requirements: Minimum of 3 years relevant experience providing services to individuals with intellectual/developmental disabilities and/or serious emotional disturbance. Preferred Experience: Experience with the OCHN network.

Job Specific Competencies/Skills

• Strong interpersonal and communication skills.
• Be able to articulate a complex service system while establishing positive rapport with individuals in need.
• Create a welcoming environment that demonstrates empathy and non-judgment.
• Knowledge of OCHN provider network and how to access additional community services.
• Demonstrates a high level of proficiency with Word, Excel, database, and other relevant software programs.
• Demonstrates a high level of interpersonal skills both in direct personal interactions and on the telephone.
• Demonstrates high level of oral and written communication skills.
• Demonstrates ability to handle a high volume of relatively complex assignments accurately and timely.
• Demonstrates organizational skills needed to establish office procedures and maintain files and records.
• Knowledge and understanding of admission and discharge criteria for each treatment program and be able to determine and designate appropriate levels of care.
• Knowledge of screening and assessment instruments for autism and other behavioral health disorders.
• Knowledge of DSM-V.
• Knowledge of Michigan Mental Health Code.
• Understanding of recipient rights policies.
• Understanding of trauma informed principles.
• Knowledge of LOCUS, and CAFAS.
• Knowledge of substantial functional limitations.
• Knowledge of Children's SED Waiver requirements.
• Ability to use basic intervention skills.

Oakland Community Health Network's Core Competencies:

• Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
• Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
• Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
• Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)

Additional Information

• Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
• Must be available for meetings and events which may occur outside of standard office hours.
• Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.