Visual Merchandising Associate

Visual Merchandising Associate

Salary Range: $20.00 per hour

NOTE: The hourly rate is a fixed entry rate for this position and applies to all new hires. While our system may display a pay range, this role's starting rate is non-negotiable. Future pay increases are determined by performance, growth, and time in role, in accordance with our compensation policy.

Joining a new Wayfair store launch means being part of something special from Day 1. During the first several weeks, you will work alongside the team to help set up, organize, and prepare the store for opening, which will look different from your long-term day-to-day responsibilities. This hands-on, team-first experience helps bring our store to life and sets us up for success once we open our doors to the community and our customers.

Overview: As a Visual Merchandising Associate at Wayfair, you'll help bring our brand to life, one perfectly placed product at a time. You'll support seasonal floorsets, signage updates, and daily visual upkeep to create a clean, inspiring, and on-brand shopping experience. Reporting to the Visual Merchandising Manager, you'll be a key player in ensuring every corner of the store looks polished, feels welcoming, and tells a cohesive product story. If you love being hands-on, notice every detail, and thrive in a fast-moving environment, this could be your perfect fit.

What Does a Visual Merchandising Associate Do?

• Execute Visual Standards: Support the execution of visual floorsets, maintain accurate signage, and help with daily visual upkeep like folding, steaming, bed-making, and keeping the store looking its best.
• Maintain Presentation Excellence: Make real-time adjustments to displays based on direction from store leaders and visual guides, ensuring everything aligns with brand standards and looks great for guests.
• Support Merchandise Flow: Replenish the sales floor with key items and ensure displays stay full, shoppable, and aligned with current promotions.
• Use Visual Tools with Confidence: Use store tech and visual merchandising tools to complete daily tasks, reference floorset plans, and maintain presentation consistency.
• Engage with Guests: Provide helpful, friendly service while assisting with questions, guiding guests through product stories, or helping with wayfinding and availability.
• Be a Team Player: Collaborate with store leadership and cross-functional teams to prioritize store needs, adapt to business shifts, and keep our space guest-ready.
• Welcome Feedback: Take coaching in stride, implement visual direction with precision, and stay eager to learn and grow in the role.
• Stay Nimble: Thrive in a fast-paced environment with changing priorities, new products, and seasonal updates that keep the store fresh and exciting.
• Operate as "One Team": You will support Wayfair's total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods.

You'll Thrive in This Role if You Have:

• Retail Visual Experience: 13 years of experience supporting visual merchandising, department resets, or store presentation (required).
• Customer-Facing Experience: 13 years of experience in a retail or service role where you engaged directly with guests (preferred).
• Tech Confidence: Comfortable navigating store technology and visual tools, and ready to learn new platforms.
• Schedule Flexibility: Willing to work a retail schedule that includes nights, weekends, and holidays based on business needs.
• Eye for Detail: You notice what others might miss and take pride in executing tasks with care and consistency.
• Adaptability & Professionalism: Able to stay calm under pressure, adapt to change, and represent Wayfair with warmth, professionalism, and a guest-first mindset.

Additional Physical and Environmental Requirements :

• Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Minimal exposure to workplace or environmental hazardsmust adhere to all safety protocols.

What are the Benefits*?

• Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediatelybecause work-life balance matters.
• 401(k) with Company Match: We'll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employmentlearn, grow, and get support along the way.
• Wayfair Employee Discount: Generous employee discount of up to 30%+, although discounts will vary by product type. Plus, get 10% off at our in-store restaurant.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
• And So Much More: We've got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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