Cash Posting Specialist

Role Description

The Cash Posting Representative plays a critical role in Digitech’s revenue cycle operations by accurately posting, allocating, and reconciling payments received from Medicare, Medicaid, commercial insurance carriers, and patients. This position ensures that all incoming payments are correctly recorded and that client accounts remain balanced and up to date. The ideal candidate is detail-oriented, highly organized, and committed to maintaining precision in a fast-paced, high-volume environment. This role reports to the Manager of the Cash Posting Department and is 100% remote.

• Receive, process, and reconcile payments from multiple sources, including electronic funds transfers (EFTs), paper checks, and credit card transactions.
• Accurately post payments and adjustments to patient accounts in accordance with payer rules, internal procedures, and client-specific requirements.
• Perform daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals align with financial documents and internal records.
• Reconcile transactions against bank statements and related documentation to ensure accuracy, identify discrepancies, and resolve issues promptly.
• Research and resolve posting variances, missing payment details, misapplied funds, and other exceptions to support accurate account maintenance.
• Maintain timely and detailed documentation of all posting activities, reconciliations, and variances in alignment with department standards.
• Collaborate with team members, supervisors, and cross-functional departments, including Billing, Payment Posting, and Client Support, to resolve complex posting issues.
• Support special projects such as bulk reconciliations, process improvements, or new client onboarding as assigned by the Cash Posting Manager.
• Additional job duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Previous experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred.
• Strong multitasking ability with the capacity to manage high-volume, deadline-driven work.
• Demonstrated ability to work collaboratively with internal teams and external partners.
• Professional, courteous, and positive demeanor when interacting with clients, teammates, and other departments.
• Ability to maintain composure and accuracy under pressure or during periods of high workflow.
• High computer literacy, including comfort navigating multiple systems and working with dual monitors.
• Strong follow-through and commitment to accurate, timely completion of work.
• Solid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepancies.
• Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed.
• Quick learner with strong attention to detail and a habit of maintaining clean, organized records.
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment.

Benefits

• Competitive salary, commensurate with experience.
• Comprehensive benefits package, including 401(k) Plan.