Payment Posting and AR Specialist

Role Description

The Payment Posting and AR Specialist is responsible for managing payment processes and ensuring accuracy in financial transactions.

• Review and accurately post insurance and patient payments with precision and efficiency, ensuring alignment with company policy and regulatory standards.
• Resolve auto-posted ERA errors on a daily basis, preventing downstream reconciliation issues.
• Import and upload payment files from clearinghouses and payer websites; ensure all batches are processed timely.
• Manually post payments received via bank lockbox deposits, facility deposits, and RTA checks.
• Perform necessary adjustments, billing corrections, auditing, and account analysis to maintain clean and accurate patient ledgers.
• Assist with month-end reconciliation and closing processes, ensuring all payments, adjustments, and recoupments are recorded prior to finalization.
• Facilitate payment batch processing and collaborate with billing staff to correct posting discrepancies.
• Process remote bank deposits and manually post cash receipts deposited to local banks, maintaining timeliness and accuracy.
• Collaborate with the Client Relations Manager to research and resolve payment discrepancies, working toward a goal of maximizing electronic payment adoption.
• Provide Accounts Receivable (AR) support as time allows, including:
  • Researching and following up on outstanding insurance claims.
  • Preparing and submitting corrected or appealed claims with appropriate documentation.
  • Assisting with billing problem resolution and recommending adjustments or write-offs to management as needed.
  • Contributing to revenue cycle integrity by supporting claim resubmissions, appeals, and patient balance review processes.

Qualifications

• Knowledge of payment posting processes, including adjustments, write-offs, and refunds.
• Familiarity with medical billing and understanding of payer policies, insurance laws, and medical terminology.
• Proficiency with Google Workspace, Microsoft Word, Excel, PowerPoint, and Internet Explorer.
• Ten-key proficiency with speed and accuracy.
• Strong organizational skills; ability to manage multiple tasks in a deadline-driven environment.
• Excellent written and verbal communication skills.
• Problem-solving skills with the ability to interpret instructions in a variety of situations.
• Prior medical billing/AR experience preferred.

Benefits

• Competitive salaries
• Remote/hybrid environment
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company paid disability and life insurance benefits
• Company paid family and medical leave
• Medical, dental, and vision insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Complimentary subscription to digital fitness classes and wellness content
• Recovery suite at HQ – includes a cold plunge, sauna, and shower