Field Service Technician
Ageatia Global Solutions
Position: Field Service Technician
Location: Enfield CT 06083----Irvine CA
Location: Enfield CT 06083----Irvine CA
- We're looking for a hands-on, reliable Field Services Technician ready to jump in and make an impact. This is a high-priority, immediate hire for someone who thrives in the field, solves problems fast, and takes pride in quality service.
- Providing scheduled routine preventive maintenance or on call services to customers in assigned areas.
- The Field Service Engineer provides services to machines as assigned and assist on new products as required.
- Install machines and reports product quality issues to assigned Field Service Manager and/or Customer Service. At install, coordinates with movers, electricians, and low voltage to ensure an optimal customer experience.
- Train customers on system and light maintenance operations.
- Periodically visits customers to conduct performance checks on products.
- Conduct quality control checks on new machines.
- Repair small parts and ship parts to customers.
- Maintain accountability/inventory for crash kit.
- Advise Direct Report of any problems or opportunities that arise within their area of responsibility.
- Ensure that required administrative paperwork such as service work orders and expense reports are processed in a timely manner.
- Communicate information with appropriate parties.
- Associate's Degree from a Technical or Vocational School or 1-3 years' industry work experience preferred.
- Experience working in a dynamic and on-call environment is desirable but not required.
- A solid background in technical or Mechanical Engineering such as Automotive, HVAC, Electrical, Machining & Manufacturing, related military experience or preferred equivalent 1-3 years' field service experience with electro-mechanical products.
- Successful candidates will have an effective communication style that builds customer's trust and satisfaction.
- Experience reading blue prints and diagrams with the ability to interpret technical information. Exceptional communication and customer service skills. PC Computer software and hardware proficient.
- Must be a self-starter, well organized, and be able to work well with a team but demonstrate work independently without supervision.
Vacancy posted 3 days ago
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