Field Service Technician
Flow Control Group Company
Service Technician
Corrosion Products & Equipment is a leading provider of corrosion-resistant solutions, specializing in fluid handling equipment, tanks, piping systems, and protective coatings. With decades of expertise, we serve industries requiring durable, high-performance materials for harsh environments. Our commitment to quality and reliability ensures that our customers receive the best solutions for their corrosion prevention and fluid management needs.
The Service Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer's facility. The Technician must maintain a safe and clean work area.
Essential Duties & Responsibilities:
- Completes initial inspection and required paperwork for all items to be repaired or serviced
- Disassembles equipment while marking items and documenting current condition
- Sand blasts and paints items as required
- Helps identify items needed for repair
- Measures all required parts for inspection reports
- Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements
- Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved
- Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others
- Maintains and completes required paperwork and time sheet.
- Ensures compliance with OSHA regulations
- Cleans up shop and performs other duties as assigned
Competencies:
- Ability to operate a forklift
- Strong mechanical and problem-solving skills
- Customer service and consultative skills
- Strong work ethic with ability to work under minimal supervision
- Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management
- Organizational skills and attention to detail
Physical Demands:
- While performing the duties of this job, the employee is regularly required to talk or hear.
- Specific vision abilities required by this job include close vision and ability to adjust focus.
- This role requires the ability to lift up to 50 pounds unassisted.
Travel will be local. There may be times where overnight travel is required but that will be an exception.
Corrosion Products operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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