Operations Assistant

Join Sonshine as a Field Operations Assistant, a full-time, hourly position providing hands-on cleaning and operational support at customer locations. Reporting to the General Manager, you will cover open cleaning assignments, complete deep-cleaning projects, deliver supplies, and help train employees. This is a non-supervisory role in which you will perform assigned work independently or alongside an Operations Manager. Sonshine provides account-specific training and a six-hour pay guarantee per scheduled workday. Typical hours are approximately 4:00 PM to midnight, Monday through Friday. Assignments and locations vary, and occasional morning work may require a split shift.

Responsibilities

• Cover employee call-offs and open cleaning assignments, completing the full account cleaning scope, including vacuuming, mopping, restroom cleaning, trash removal, dusting, and disinfecting.
• Follow account run sheets and cleaning checklists after training, and report missing or inaccurate instructions.
• Complete detailing, deep cleaning, periodic cleaning, setup, cleanup, and other assigned projects when coverage is not needed.
• Prepare, load, transport, and place cleaning supplies and equipment at customer locations as directed.
• After completing Sonshine’s trainer preparation, demonstrate cleaning procedures, support new employees, document training, and share progress or concerns. Management retains supervisory authority and final training sign-off.
• Safeguard keys, badges, alarm codes, and confidential access information; unlock, disarm, and secure facilities as assigned.
• Clean and properly store equipment, replace vacuum bags and filters as needed, and report equipment damage or malfunctions.
• Follow safety procedures and management instructions while completing work efficiently and maintaining cleaning quality.
• Confirm completed assignments with the General Manager and responsible Operations Manager, respond to calls and texts during working hours, and accurately record all working time in Connecteam.
• Refer customer concerns and additional requests to management rather than independently changing service commitments, employee assignments, or account scope.
• Report to the Centerville office or customer locations as directed. Company vehicles are generally used for significant travel between locations; limited personal vehicle use may occasionally be necessary.

Qualifications

• Dependability, punctuality, a positive attitude, and a willingness to help where support is needed.
• Ability to adapt to changing assignments, locations, and priorities, including occasional morning work or split shifts.
• Ability to work independently after training, follow written and verbal instructions, and read cleaning run sheets and checklists.
• Effective communication skills and ability to use Connecteam and basic mobile communication tools.
• Valid driver’s license and acceptable driving record.
• Ability to perform physically active cleaning work, including standing and walking for most of a shift, bending, kneeling, reaching, climbing stairs, pushing and pulling equipment, repetitive movements, and lifting or carrying approximately 30 pounds as needed.
• Successful completion of Sonshine’s required drug screening.
• Commercial cleaning experience and a high school diploma or GED are preferred, not required. Training is provided.

Compensation

This is an hourly position with a six-hour pay guarantee per scheduled workday .

Benefits

• Account-specific training to help you learn customer requirements and cleaning procedures.
• Company-Provided Uniform Shirts at no cost
• Consistent, part-time evening schedule
• Reliable biweekly pay
• Supportive work environment