Evening Life Coach - Adult High School Excel Center
GOODWILL IND OF THE CHESAPEAKE INC
Job Description
Job Description
Adult High School Life Coach
The Excel Center – Goodwill Industries of the Chesapeake
Baltimore, MD
Shift: 12:00 PM – 8:00 PM
The Excel Center, an adult high school program operated by Goodwill Industries of the Chesapeake, is seeking a passionate and student-focused Life Coach to support adult learners on their path to earning a high school diploma.
This role serves as a student advocate and success coach , managing a caseload of 65–80 students and helping them overcome barriers to education. Life Coaches build strong relationships, connect students to critical resources, and support academic progress in a dynamic, mission-driven environment.
Key Responsibilities Student Engagement & Relationship Building- Build strong, supportive relationships with students to promote retention and success
- Provide individualized support, including tutoring and substitute teaching as needed
- Collaborate with teachers, leadership, and staff to ensure student achievement
- Participate in team meetings and professional development
- Manage a caseload of approximately 65–80 students
- Monitor student data, attendance, and academic progress
- Develop student schedules and guide students toward graduation and postsecondary goals
- Prioritize and triage student needs while responding to urgent situations
- Connect students with community resources (housing, childcare, employment, etc.)
- Build and maintain partnerships with community agencies, schools, and employers
- Support students in overcoming personal and academic barriers
- Model professionalism and reinforce school expectations
- Conduct effective, respectful conversations with students in challenging situations
- Maintain a visible presence within the school to support engagement and safety
- Serve as a substitute instructor when needed
- Support additional student engagement activities and initiatives
Education & Experience
- Bachelor’s degree in psychology, human services, education, or a related field required
- Minimum 2 years of experience in social work, counseling, advising, academic support, or a related field
- Experience working with high school students in a non-traditional or adult education setting strongly preferred
Preferred
- Bilingual English/Spanish highly preferred
- Strong relationship-building and communication skills
- Ability to manage a high-volume caseload and prioritize effectively
- Knowledge of community resources and support services
- Strong problem-solving and crisis response abilities
- Data tracking and analysis skills
- Proficiency with Google Workspace, Microsoft Office (Word, Excel), Teams, and student information systems
- Ability to work independently while collaborating with a team
- Professionalism, empathy, and cultural competence
- Shift: 12:00 PM – 8:00 PM
- Office-based school environment supporting adult learners
- Fast-paced, student-centered setting focused on engagement and success
- Light physical activity (lifting up to 20 pounds)
- Regular standing, walking, and computer use
- Up to 25% travel within Goodwill’s service area (Baltimore region and Eastern Shore)
- Must successfully pass a background check
At The Excel Center, you’ll have the opportunity to make a direct impact on students’ lives—helping adults earn their high school diplomas and build a better future. Join a mission-driven organization committed to education, workforce development, and community success.
Apply TodayIf you are passionate about student success, thrive in a fast-paced environment, and enjoy helping others overcome challenges, we encourage you to apply.
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EOE, including Disability/Vets
$51.27k - $64.09k
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