Front Office Coordinator Seven Gables

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Clayton, MO, US Position Overview We are seeking a highly experienced Front Office Coordinator to lead and oversee all front office operations. This role requires a seasoned professional with a strong background in team leadership, operational efficiency, and delivering exceptional customer or guest experiences. The ideal candidate brings a hands-on management style, thrives in fast-paced environments, and consistently drives high performance standards. Key Responsibilities Oversee daily front office operations to ensure smooth, efficient service delivery Lead, train, and develop front office staff, setting clear expectations and accountability standards Maintain a high level of customer/guest satisfaction by resolving issues promptly and professionally Implement and enforce policies, procedures, and service standards Manage scheduling, staffing levels, and workflow to optimize productivity Monitor performance metrics and identify opportunities for improvement Collaborate with other departments to ensure seamless operations Handle escalated concerns with professionalism and sound judgment Required Qualifications 5+ years of front office management experience (hospitality, healthcare, corporate, or similar environment) Proven leadership experience managing teams and driving performance Strong operational knowledge and ability to manage multiple priorities Excellent communication, interpersonal, and problem-solving skills Demonstrated ability to handle high-pressure situations with confidence and professionalism Proficiency with office systems, scheduling tools, and customer management platforms Preferred Qualifications Bachelor's degree in Business Administration, Hospitality Management, or related field Experience improving processes and implementing operational efficiencies Track record of increasing customer satisfaction and team productivity What We Offer Competitive salary based on experience Opportunities for career growth and advancement Supportive, team-oriented work environment #J-18808-Ljbffr FrontDoor, LLC