Office Manager

Job Description

Job Description

Benefits/Perks

• Medical reimbursement available
• 401(k) Retirement Plan
• Paid vacation, holidays, and time off
• Structured systems, supportive leadership, and positive school culture
• Growth opportunities within a growing childcare center
• Professional development and training

Job Summary

A Whole New World Academy is seeking a friendly, highly organized Office Manager to support daily daycare operations, parent communication, staff coordination, manage NJ State Childcare regulations and administrative workflow. The ideal candidate will be confident working in a school environment, comfortable interacting with children and families, and able to manage front-office tasks with professionalism and care.

 
This role includes administrative duties, enrollment support, attendance tracking, scheduling, parent communication, and general assistance to the Director. The Office Manager will also support social media postings, helping keep our families engaged and showcasing classroom activities, events, and center updates.

Responsibilities
• Manage front-desk operations with a warm, welcoming presence for families and visitors
• Assist with enrollment paperwork, attendance records, billing coordination, and student files
• Serve as a liaison between parents, teachers, and administration
• Respond to emails, phone calls, and parent inquiries in a timely and professional manner
• Support scheduling, event planning, forms, compliance documents, and daily logistics
• Maintain the center calendar and assist with staffing communication when needed
• Create and post engaging content for social media (Instagram, Facebook, newsletters, etc.)
• Capture photos/videos (with permission) of classroom activities for marketing/updates
• Help manage website updates, flyers, announcements, and family communication tools
• Provide classroom support when necessary — reading to children, transitions, pickups, etc.
• Uphold privacy, safety, and center policies at all times

Qualifications

• High school diploma/GED required, some college preferred
• Previous experience in office administration, front desk management, daycare, or school setting preferred
• Skilled in Microsoft Office, Excel, Outlook and social media platforms
• Strong customer service and communication skills — enjoys interacting with parents and staff
• Comfortable working around children and supporting classroom needs occasionally
• Excellent time management skills and ability to prioritize multiple tasks
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills