Market Partner

Job Description

Job Description

MARKET PARTNER Field Leadership

Full Time, Salary

Job Family: Market Partner

Location: Market 3 - Dallas Area (Cedar Hill, Duncanville, Mesquite, Tyler, Longview) Must reside in the market.

Reports to: VP of Operations

Looking for a Market Partner who will be a key member of our leadership team for our current and future clubs at Crunch Fitness - Undefeated Tribe.

Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.

From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.

Position Overview

The Market Partner is a 100% field-facing role responsible for strategizing, organizing, and directing the operations of the gym including staffing, sales and local marketing, profitability, member service and operational administration and compliance across all Crunch locations in their region. They support a high-performance, high-
care culture that operates with pace and discipline in delivering outcomes through team member development, member experience, and results. Our Market Partner supports our purpose “to enrich the lives of others through the power of well-being” through taking personal initiative to ensure the success of the organization and
achievement of established and future goals.

Responsibilities

• Create alignment across market through constant vision casting and unified demonstration of core values
• Meet and exceed target profitability monthly and annually on a per club and market aggregate basis
• Own the recruiting and integration process for all management positions within market purview
• Maintain 100% staffing across all positions and maintain a virtual pipeline to minimize time to fill
• Conduct daily, weekly, and monthly meetings, as well as execute personal development plans to support growth in professional, personal development
• Energize through on-going coaching and performance development, to include formal performance appraisals and continuous feedback to General Managers and Managing Partners
• Identify, develop, and leverage existing team members to support the growth of market through talent succession planning
• Achieve and exceed member acquisition, retention, and Key Performance Indicator performance targets
• Guide club managers to execute local store marketing activities and external community relations
• Direct oversight of all club controllable expenses, to include labor control management, cost of goods sold, repairs/maintenance, and gym supplies
• Supervise all inventory for proper accounting and product shrink controls to maximize margins
• Administer regular site evaluations to ensure highest level of service, sales, and process integration
• Strategize, collaborate, and coordinate across all departments for alignment, prioritization, and integration into key activities at the club and market level
• Overall responsibility for member care and high-level performance of SLI’s (Service Level Index)
• Ensure member resolutions are addressed with urgency and kind spirit.
• Conduct regular club visits to support standards in cleanliness, equipment upkeep, team member competence, and utilization of proper operating procedures and systems
• Understand market competitive landscape for changes in pricing, operations, amenities, talent acquisition
• Collaborate with support partners and department leaders to develop, implement, and execute new strategies, programs, and projects
• Innovate to improve overall success of team and members through field observations, feedback solicitation, and external partners beyond traditional scope
• Prepare, develop, and coordinate annual budgets and financial drivers for growth

Physical Demands:

• Must be able to lift or move 50 lbs
• Physical effort required for daily duties include prolonged standing and walking
• Must be able to drive for extended periods of time

Required Education and Experience:

• Bachelor’s Degree in Business Management, Marketing or related field
• Preferred minimum 3 years operational and multi-unit management experience
• Experience in P&L oversight, budget forecasting, & Key Performance Indicator evaluation/reporting
• Extensive experience in talent deployment– recruiting, hiring, coaching, and performance management

Benefits

• Salaried Flexible PTO
• Subsidized health insurance coverage (health, dental, vision) for full time positions
• Basic Life and AD&D
• HSA
• Short-term disability
• Bonus opportunity (personal and company based for designated roles)
• Free gym membership

Travel

Travel is required

Travel Details

Travel up to 80% of the time - Dallas Area (Cedar Hill, Duncanville, Mesquite, Tyler, Longview)

EQUAL OPPORTUNITY EMPLOYER

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.

At Crunch Fitness - Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy , meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available.

Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.